Frequently Asked Questions

Our Representative will be holding a Placard with your details as mentioned during the booking

Our Airport Representative will guide you to the Hotel Reservation / Car Rental Counters on arrival at airport.

You may cancel the reservations through our website ( or calling us at our
Customer Care # +91 95999 93820. Cancellation policy

The booking is not transferable.

Currently the service is applicable on pre-booked service only and no walk-in guests are accepted.

The meeting point is defined in the confirmation SMS for Departure and designated baggage belt for Arrival.

No, these services are currently unavailable with us. Request you to kindly check with airline for adding the Wheelchair

Airport Porter Service is to assist the passenger at the airport. We do not interfere or influence between the procedures of Airline / Airport.