Sending Elderly Parents on a Flight? Here's How Airport Assistance Helps

One of the most common reasons people discover airport assistance is because they need to send an elderly parent on a flight — and they can't be there in person to help.

The Reality of Airport Travel for Seniors

Indian airports are large, crowded, and fast-paced. For elderly travellers, this means:

• Long walks between check-in, security, and the gate (sometimes 500m+ at large terminals)
• Standing in queues for 20–40 minutes
• Navigating confusing signage and announcements
• Handling heavy baggage on and off conveyor belts
• Managing boarding passes, ID checks, and security procedures

How Airport Assistance Solves This

When you book airport assistance for your parent, here's exactly what happens:

For Departure 1. Our assistant meets your parent at the airport entrance (or at the drop-off point) 2. They handle all check-in formalities — baggage drop, boarding pass, seat selection 3. They escort your parent through security via priority lanes 4. They walk with your parent to the gate and ensure they're comfortably seated 5. If there's a long wait, they can arrange lounge access 6. They stay until boarding begins and ensure your parent boards successfully

For Arrival 1. Our assistant meets your parent at the aircraft door (or gate for domestic) 2. They help with immigration formalities if it's an international flight 3. They collect baggage from the belt 4. They escort your parent to the pickup point and wait until the car/family arrives

Wheelchair Assistance

If your parent needs a wheelchair, our service includes wheelchair arrangement, a trained attendant, and priority at every touchpoint. The wheelchair is arranged before your parent arrives — no waiting, no asking.

How to Book for Someone Else

On our booking page, simply enter your parent's details as the guest. Enter your own phone number and email so you receive the booking confirmation and real-time updates. You can also add special requests like "needs wheelchair" or "has hearing difficulty — please speak clearly."

Pricing

Wheelchair & Senior Assist starts at ₹1,099 at smaller airports and ₹1,999 at Delhi and Mumbai. This is a one-time fee covering the full departure or arrival process.

Peace of Mind

The biggest value isn't the time saved — it's the peace of mind. You'll know that someone responsible is with your parent from the moment they enter the airport until they're safely on the plane (or in their car after landing).