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환영합니다 Welcome to Korea

Seoul · Incheon International Airport (ICN)

Seoul time now —

Airport meet and greet in Korea. VIP Airport Meet-and-Assist at Seoul Incheon.

Met at the aircraft bridge with your name board, walked through immigration, quarantine, customs and baggage, and handed over to your driver — one flat price for a party of up to three.

A greeter in a navy blazer welcomes a traveller and his mother as they walk in from the aircraft
  • One price, up to 3 guestsNever charged per passenger
  • Escort the whole routeBridge to kerb, or kerb to gate
  • Book 48h aheadEscorts on duty 24/7, 365 days

Book online · US dollars

Book your airport meet and greet.

Every service is one flat price for the whole party, all-inclusive, in US dollars. Nothing is added at checkout.

  • Prices are per service for the whole party, not per passenger. A solo traveller and a family of three pay the same US$250 for an arrival escort.
  • Standard services cover up to 3 guests with up to 3 bags. Group services cover 5–6 guests with up to 6 bags.
  • A party of four sits between those two bands and has no published price, so we confirm it by quote rather than interpolate one.
  • Extra bags are carried by adding a porter — each porter covers 4 pieces at US$110.
  • Book at least 48 hours before your service time. Reservations are taken 24 hours a day, every day of the year; shorter notice is subject to availability.
  • The US dollar figure you approve is the total. No tax, service charge or card fee is added at checkout.
  • Share your flight number when booking — Incheon has two terminals well apart, and it is what confirms your escort to the right one.
An escort pushes a traveller's luggage trolley beside her through a departure hall
Leaving Korea: check-in, security, immigration and the tax refund, all the way to the gate.

Build your Incheon booking

One flat price per service · all-inclusive USD

Choose your service

Add a private vehicle to Seoul

Guests

2

Bags

2

Additional porters

Each porter covers 4 pieces

0
Read the full list
  • ·Arrival Concierge — From the aircraft bridge through immigration, baggage and customs to your waiting vehicle.
  • ·Service duration: 3 hours.
  • ·One flat price for the whole party: 1–3 guests with up to 3 bags included.
  • ·Stage 1: Airbridge greeting
  • ·Stage 2: Immigration assistance
  • ·Stage 3: Baggage collection
  • ·Stage 4: Customs clearance
  • ·Stage 5: Vehicle boarding connection
  • ·Airside greeting: A warm welcome at the aircraft bridge with a personalised name sign.
  • ·Immigration guidance: Optimised routes and priority lanes where permitted by airport regulations.
  • ·Baggage care: Carry-on assistance and full support at the baggage carousel.
  • ·Vehicle coordination: A smooth handover to your driver, including luggage loading and departure preparation.
  • ·Incheon International Airport does not offer a commercial or paid fast-track service; its fast-track lanes are reserved for airport-authorised passengers. Your escort uses the most efficient routes available.
  • ·Book at least 48 hours before the service time.
  • ·The US dollar amount shown is the total. No tax or service charge is added at checkout.
  • ·Payment is taken in full when you book.
  • ·Cancelled 48 hours or more before the service time: a full refund.
  • ·Cancelled 24 to 48 hours before: 50% of the amount paid is refunded.
  • ·Cancelled less than 24 hours before: no refund.
  • ·If our team cannot reach you at the agreed time and place, it is a no-show and is charged in full: on arrival, no contact within 90 minutes of your flight's actual landing time; on departure, no contact 60 minutes after the meeting time.
  • ·Changes to the time, date or flight must reach us at least 24 hours before the service. They are subject to availability, and the price may change.
  • ·If your flight is delayed, we make reasonable efforts to re-time the service. If the total service time runs past the 3 hours included, overtime is charged.
  • ·Please give us your correct flight number and times. A service that fails because the flight details given were wrong is not refunded.
  • ·We are not liable for delays caused by immigration, customs inspections, baggage handling or changes to the airline's schedule.
Arrival ConciergeUS$250

Total · all-inclusive

US$250

Book at least 48 hours before your service time · escorts on duty 24/7, 365 days

Your route at Incheon

Every stage, like stops on a metro line.

Arrival line

Landing in Seoul

US$250Arrival Concierge · 3 hrs

  1. 1Airbridge greeting
  2. 2Immigration assistance
  3. 3Baggage collection
  4. 4Customs clearance
  5. 5Vehicle boarding connection
Book the arrival concierge →

Departure line

Leaving Korea

US$270Departure Concierge · 3 hrs

  1. 1Airport greeting
  2. 2Check-in & baggage
  3. 3Security assistance
  4. 4Immigration · FX · tax refund
  5. 5Gate boarding
Book the departure concierge →

Connection line

Changing planes at Incheon

US$340Transit Concierge · 4 hrs

  1. 1Airbridge greeting
  2. 2Terminal transfer guidance
  3. 3Transit security escort
  4. 4Departure gate guidance
  5. 5Boarding confirmation
Book the transit concierge →

Prices

One price for the whole party, in US dollars.

Incheon services and prices in US dollars
ServiceTimeCoversPrice
Arrival ConciergeFrom the aircraft bridge through immigration, baggage and customs to your waiting vehicle.3 hrsup to 3 guests · 3 bagsUS$250
Departure ConciergeFrom arrival at the terminal through check-in, security and immigration to the boarding gate.3 hrsup to 3 guests · 3 bagsUS$270
Transit ConciergeMet at the arrival gate and accompanied across terminal transfer, transit security and on to your onward gate.4 hrsup to 3 guests · 3 bagsUS$340
Arrival Hall Meet & GreetA dedicated escort waits at the arrivals exit with a personalised name board, assists with luggage and walks you to your vehicle.1 hrup to 3 guests · 3 bagsUS$140
Porter ServiceProfessional baggage retrieval at the carousel and transport to your designated vehicle.—1 porter · 4 bagsUS$110
Group Arrival ConciergeThe full arrival escort, extended for a party of five or six guests travelling together.3 hrs5–6 guests · 6 bagsUS$640
Group Departure ConciergeThe full departure escort, extended for a party of five or six guests travelling together.3 hrs5–6 guests · 6 bagsUS$660

Group services cover 5–6 guests; extra bags are carried by a porter, 4 pieces each.

A chauffeur loads suitcases into a black minivan at the kerb at dusk while a greeter and two travellers wait

Meet & assist + a private car to Seoul

The same escort with a private car included, Incheon Airport to any address in Seoul.

Staria MiniVan

Up to 4 passengers · 4 bags

Premium minivan for up to 4 passengers and 4 bags — spacious and smooth, ideal for family and small-group transfers.

Arrival + car
US$380
Departure + car
US$400

Genesis G90 Sedan

Up to 3 passengers · 2 bags

Korea's flagship luxury sedan for up to 3 passengers and 2 bags — the distinguished choice for business VIP guests.

Arrival + car
US$460
Departure + car
US$470

Mercedes Sprinter Premium Van

Up to 6 passengers · 6 bags

Premium large van for up to 6 passengers and 6 bags — for groups needing extra space and comfort.

Arrival + car
US$460
Departure + car
US$470

Vehicle capacity is the car's own limit; the concierge party size stays up to three guests. English-speaking drivers are available on prior request and confirmation. Parties of four, and parties above 6, are confirmed by quote — those bands are not on the published rate card and we would rather ask than guess.

Korea guide

Korea in a minute: what is useful on landing.

A palace gate in Seoul
₩

Money

Korea's currency is the won (KRW). Cards are taken almost everywhere; carry a little cash for small shops and markets.

220V

Plugs

Sockets are the round two-pin type (C and F) at 220 volts. Bring an adapter if your plugs are flat-pin.

1330

Travel helpline

The Korea Travel Hotline, 1330, answers visitors' questions in English and other languages, day and night.

112 · 119

Emergencies

Police 112. Fire and ambulance 119.

VAT

Tax refund on the way out

Shopped in Korea? If a tax-free purchase is going in your checked bag, it is shown at customs before check-in; the refund itself is finished at a kiosk or counter after immigration. Keep your passport, receipts and the items to hand. Our departure escort walks you through it ("Immigration · FX · tax refund" is a stage of the service); eligibility and amounts are set by Korea Customs and the refund operators.

50 km

Airport to Seoul

Incheon is on Yeongjong Island, about 50 km from central Seoul — roughly an hour by car in normal traffic, longer in the weekday peaks.

Korea by season

  1. Cherry blossom along a stone path beside a traditional palace roof in Seoul in spring
    SpringMarch – May

    Mild days; cherry blossom usually reaches Seoul in early April.

    Pack: Layers and a light jacket.

  2. A lane of traditional hanok houses under green trees in Seoul in summer
    SummerJune – August

    Hot and humid, with the monsoon rains usually from late June into July.

    Pack: Light clothes and an umbrella.

  3. Red and golden maples around a pavilion on a pond in Seoul in autumn
    NowAutumnSeptember – November

    Clear, crisp days; the leaves turn in the mountains from October.

    Pack: A warm jacket for the evenings.

  4. Snow on the roofs and courtyard of a traditional palace in Seoul in winter
    WinterDecember – February

    Cold and dry, often below freezing in Seoul.

    Pack: A proper coat, gloves and a hat.

Incheon terminals

T1, Concourse A and T2.

  • Terminal 1 (T1) — the original main terminal: Asiana Airlines, Star Alliance and oneworld carriers, and most low-cost airlines.
  • Concourse A — T1's remote satellite, reached from Terminal 1 by the free automated shuttle train; used by many T1 international departures.
  • Terminal 2 (T2) — the newer terminal: Korean Air and its SkyTeam partners, including Delta, Air France and KLM.
  • T1 and T2 are roughly 15–20 minutes apart by free shuttle bus. Arriving at the wrong one is the most common way to miss a flight here.

Good to know

  • Departure formalities include currency exchange and tax refund for visitors who have been shopping in Korea. The departure escort covers both before security, so nothing is left to the gate.
  • Connecting between T1 and T2 is a full transfer with its own transit security. If your connection is under about three hours, book the transit service rather than an arrival and a departure.
  • Immigration, quarantine and customs at Incheon are conducted mainly in Korean. Your escort handles every one of those conversations for you.
  • Private vehicle packages run to any address in Seoul; the fare is the package price, with nothing metered on top.

Booking terms

Cancellation, changes and the day itself.

Cancellation

Cancelled 48 hours or more before the service time: a full refund.

Cancelled 24 to 48 hours before: 50% of the amount paid is refunded.

Cancelled less than 24 hours before: no refund.

Refunds go back to the original payment method.

No-show

If our team cannot reach you at the agreed time and place, it is a no-show and is charged in full: on arrival, no contact within 90 minutes of your flight's actual landing time; on departure, no contact 60 minutes after the meeting time.

Changes

Changes to the time, date or flight must reach us at least 24 hours before the service. They are subject to availability, and the price may change.

Delays and overtime

If your flight is delayed, we make reasonable efforts to re-time the service. If the total service time runs past the hours your service includes, overtime is charged.

Your flight details

Please give us your correct flight number and times. A service that fails because the flight details given were wrong is not refunded.

We are not liable for delays caused by immigration, customs inspections, baggage handling or changes to the airline's schedule.

Payment and notice

Payment is taken in full when you book.

Book at least 48 hours before your service time.

Questions

Airport meet and greet at Incheon — your questions.

What is airport meet and greet at Incheon?

A greeter meets you by name and helps you through the airport. At Incheon the arrival-hall meet and greet (US$140) starts with a name board at the arrivals exit; the VIP Airport Meet-and-Assist arrival concierge (US$250) starts at the aircraft bridge and covers immigration, baggage and customs before handing you to your car.

Is meet and greet the same as VIP Airport Meet-and-Assist?

They are the same idea at two levels. Meet and greet meets you in the arrival hall and helps with your luggage to the car; VIP Airport Meet-and-Assist covers the whole route from the aircraft bridge. Exactly what each includes is listed, stage by stage, on this page.

Can you help with the tax refund when I leave Korea?

Yes. The departure concierge (US$270) includes immigration, currency exchange and tax refund as one of its stages. Items going in your checked bag are shown at customs before check-in; eligibility and amounts are set by Korea Customs and the refund operators.

Who books my service, and how do I pay?

You book and pay online in US dollars on this page; the figure you approve is the total. Book at least 48 hours before your service time.

Can I cancel or change my Incheon booking?

Cancelled 48 hours or more before the service time: a full refund. Cancelled 24 to 48 hours before: 50% of the amount paid is refunded. Cancelled less than 24 hours before: no refund. Changes to the time, date or flight must reach us at least 24 hours before the service. They are subject to availability, and the price may change.

How much does meet and assist cost at Incheon Airport?

Incheon is priced per service for the whole party, all-inclusive, in US dollars: US$250 for the arrival concierge, US$270 for the departure concierge, US$340 for the transit concierge, US$140 for the arrival hall meet & greet and US$110 for porter service. Each covers up to three guests with up to three bags. Group services for 5–6 guests are US$640 on arrival and US$660 on departure. The figure you approve is the amount you pay — no tax is added at checkout.

Is fast track available at Incheon Airport?

No, and we will not imply otherwise. Incheon International Airport does not sell a commercial or paid fast-track service. Its fast-track lanes are reserved for airport-authorised passengers such as seniors, travellers with infants, pregnant travellers, passengers with reduced mobility and airline crew. Your escort guides you along the most efficient route available on the day and handles the formalities in Korean — that is where the time is actually saved.

Am I charged per passenger?

No. Incheon services are priced per service for the whole party. One guest or three, an arrival escort is US$250. Parties of five or six move to the group service, and a party of four is confirmed by quote because it sits between the two published bands.

What happens on arrival at Incheon?

Your escort meets you at the aircraft bridge with a personalised name board, guides you through immigration and quarantine, stays with you at the baggage carousel, walks you through customs, and hands you over to your driver at the kerb, including loading your luggage. The arrival concierge covers three hours.

Can you meet me for a departure from Incheon?

Yes. The departure concierge (US$270, three hours) meets you as you reach the terminal and covers check-in and baggage drop, security screening, immigration, currency exchange and tax refund, and escorts you to the boarding gate.

Do you cover connections through Incheon?

Yes — the transit concierge (US$340, four hours) is built for connections. You are met at your arrival gate and accompanied across the terminal transfer, through transit security, to your departure gate, with boarding confirmed. It is the right choice for connections under about three hours, and for anything that changes terminal.

Can I add a car to Seoul?

Yes. A private vehicle can be bundled with the arrival or departure concierge, running from Incheon Airport to any address in Seoul: a Staria minivan, a Genesis G90 sedan or a Mercedes Sprinter premium van. Packages start at US$380. English-speaking drivers are available on prior request and confirmation.

How far in advance should I book?

Book at least 48 hours before your service time. Escorts are on duty 24 hours a day, 365 days a year, so shorter notice can often still be arranged — message our booking line and we will confirm subject to availability.

What if I have more bags than the service covers?

Add a porter. Each porter covers 4 pieces at US$110, and you can add as many as you need — the total updates as you do. If the party or the baggage goes beyond what the rate card publishes, the page switches to a quote request instead of inventing a price.

AirportPorterService is an independent booking service and charges a service fee; the price shown is the total you pay. Meet and assist at Seoul Incheon International Airport is delivered on the ground by our Incheon airport partner, a protocol services operator working inside the airport's controlled zones. All third-party names and trademarks belong to their respective owners.