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An airport greeter welcomes an arriving couple in a sunlit arrivals hall
United States · 6 airports · desk open 24/7

Arrive in America, already looked after.

Meet and greet and VIP arrival service at US airports

A personal greeter waits for you at baggage claim, takes your bags and walks you to your car. At JFK, Newark, LAX, Miami, SFO and O'Hare, for travelers from anywhere in the world.

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4.5 / 5 for APS on Google · 65 reviews100,000+ guests with APS since 2012Pay only if you accept the price
Travelers
2
From US$565 for your party of 2 at JFK● No payment now · our desk confirms first
Arrivals board

Six gateways, one standard of care.

Local time is live. Choose an airport to see its terminals, where you are met and what is included.

JFKNew York JFKJohn F. Kennedy International Airport From US$565 · party of up to 4EWRNewarkNewark Liberty International Airport ● Available on enquiryLAXLos AngelesLos Angeles International Airport ● Available on enquiryMIAMiamiMiami International Airport ● Available on enquirySFOSan FranciscoSan Francisco International Airport ● Available on enquiryORDO'HareChicago O'Hare International Airport ● Available on enquiry
Your arrival, step by step

From the aircraft door to your car.

We say plainly what a greeter can and cannot do at a US airport.

  1. You land

    Your greeter has tracked the flight since take-off. A late landing changes nothing.

    You

  2. Immigration and customs

    You go through alone: nobody may accompany you here, and nobody can shorten the wait.

    You, on your own

  3. Baggage claim

    Your greeter is waiting with your name, lifts your bags onto a cart and takes over.

    Greeter with you

  4. Your car or train

    Walked to your driver, a taxi, your train or your next terminal, and handed over.

    Greeter with you
Who we look after

Whoever you are, wherever you fly from.

A greeter walks beside an elderly gentleman with a cane and his daughter
Parents and seniorsFlying alone or with family. The airline provides the wheelchair, free; our greeter stays until the hand-over.
A greeter pushes a luggage trolley beside a young family
FamiliesStrollers, car seats and tired children: an extra pair of hands to your ride.
A greeter hands a traveler over to her chauffeur at the curb at dusk
Business and VIPMet by name, bags handled, straight to your car.
4.5
out of 5 for APS on Google, 65 reviews
100,000+
guests looked after by APS
2012
the year APS started
24/7
a real person at the desk
An airport greeter lifts a suitcase onto a trolley for an older couple at baggage claim
What is included

Met, helped and taken to your ride.

  • A greeter waiting with your name at baggage claim, after customs
  • Bags lifted onto a cart and pushed for you
  • Escort to your car, taxi, train or next terminal
  • Your flight tracked: a late landing is no problem
  • Your whole party in one booking

One price for your whole party. Nothing is charged until you accept it.

Before you ask

What travelers want to know.

What is meet and greet at a US airport?

A personal greeter who waits for you at baggage claim after US immigration and customs, helps with your bags and takes you to your car, your train or your next flight; on departure, you are met at the curb and helped through check-in. We arrange it at JFK, Newark, LAX, Miami, SFO and O'Hare.

Can a greeter take me through US customs?

No. Nobody can go with you through US immigration and customs, and nobody can shorten the wait. Your greeter follows your flight and waits at baggage claim, straight after.

I am connecting to another US flight. Can you help?

Yes, on enquiry. On a flight from abroad you collect your bags and clear US customs at the first US airport, then re-check them and go through security again. Your greeter helps with the bags and takes you to your next terminal.

How much does it cost?

One price for your whole party, sent by our desk once the airport, date and terminal are confirmed; at New York JFK a party of up to four starts from the price shown on its page. Nothing is charged until you accept.

Can you help an elderly traveler or someone who needs a wheelchair?

Yes. A wheelchair at a US airport is arranged free by the airline: ask for it when you book your ticket. Our greeter is extra to that, walking alongside, looking after the bags and staying until the hand-over.

My airport is not listed. Can you still help?

Tell us the airport and your flight on the enquiry form and our desk checks what can be arranged there.

Who runs APS in the United States?

APS in the United States is operated by Elite Class Management Services Limited, Vancouver, Canada. It is registered in British Columbia, Canada (no. BC1419353), with its registered office at 200-1462 W. 8th Ave., Vancouver, BC V6H 1E1, Canada. At each airport the service is delivered with a local airport service partner, confirmed to you before you pay.

Two minutes, no payment now

Tell us your flight. We do the rest.

Our desk confirms what can be arranged at your airport and sends one price for your party.

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Flying somewhere else? We arrange airport assistance in India, the United Kingdom, Canada, Singapore, Korea, Dubai and more. All countries →