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Brazil's busiest airport and the gateway to South America. Land in São Paulo with a bilingual greeter waiting at the gate.
São Paulo/Guarulhos International Airport (GRU) is the busiest airport in South America and Brazil's main international hub — and for most travellers from India, the first touchpoint on the continent. It is also where the language barrier bites hardest: signage, officials and airline staff work primarily in Portuguese, and immigration and customs queues at peak hours are long. Our Guarulhos meet & assist — fulfilled by our Brazilian partner Athena Concierge — puts a bilingual greeter at your side from the moment you step off the aircraft: personal meet at the arrival gate, help with carry-on luggage, guidance through immigration, customs and quarantine with language support, assistance at the baggage belt, and a smooth handover to your driver at the kerb. On departure, your greeter meets you kerbside, assists with check-in and baggage, guides you through security and passport control, and escorts you to the VIP lounge or your boarding gate. Connections between flights (up to four hours) are covered as a dedicated service, and a VIP lounge at GRU can be added to any booking. Because Athena prices each direction separately, in US dollars, with lead-time conditions, São Paulo is offered on a request-a-quote basis — share your flight details and party size and we confirm an all-inclusive price, typically within 24 hours.
Request a Quote for São PauloTerminal 3 (T3) — the flagship international terminal, used by most long-haul carriers
Terminal 2 (T2) — domestic and regional flights plus several international airlines
Terminal 1 (T1) — domestic and regional operations
GRU has three terminals — share your flight number so your greeter meets you at the exact gate or kerbside door.
Portuguese is the working language at Brazilian airports; your greeter handles immigration, customs and airline conversations for you.
Book at least 48 hours ahead — requests under 24 hours are handled on availability and carry a last-minute surcharge.
Arrival and departure are separate services; travelling round-trip, ask us to quote both directions together.
Connecting through GRU? The connection service covers gate-to-gate assistance for layovers up to four hours — tell us both flight numbers.
Children under 6 are assisted free of charge — mention them when you request your quote.
A bilingual (English & Portuguese) greeter meets you at the arrival gate or kerbside at São Paulo/Guarulhos International Airport, assists with carry-on and checked luggage, guides you through immigration, customs and quarantine with full language support, and hands you over smoothly to your driver or check-in. The service is fulfilled on the ground by Athena Concierge, our dedicated meet & greet partner for Brazil.
GRU assistance is quoted per passenger, per direction, in US dollars — arrival, departure and connection are separate services. Send your flight details, party size and bag count on WhatsApp (+91 95999 93820) and we confirm an all-inclusive price, typically within 24 hours. No hidden charges — the quote you approve is the amount you pay.
We're honest about this: no. At GRU your greeter uses the fastest available lanes — including crew or priority access when feasible — and in the large majority of cases clears you faster through immigration, customs and security. But official fast-track access is not guaranteed at São Paulo. If a guaranteed priority line matters to you, Rio de Janeiro Galeão (GIG) offers structured fast-track tiers.
Yes. Brazilian airports operate primarily in Portuguese, which is exactly why this service matters — your greeter is fluent in English and Portuguese and handles every immigration, customs and airline conversation on your behalf.
Yes — a dedicated connection service covers layovers of up to four hours gate-to-gate: meeting you off the first flight, baggage transfer help, check-in for the onward flight, security and escort to your departure gate or lounge. Share both flight numbers when requesting your quote.
At least 48 hours ahead is recommended. Requests inside 24 hours can usually still be arranged, but are subject to greeter availability and a last-minute surcharge, which we confirm transparently on your quote before you commit. Children under 6 are assisted free of charge.
Book in under a minute. Pay securely. Get a confirmation on WhatsApp.
Request a Quote