
SFO meet and greet and VIP arrival service, on enquiry.
A personal greeter at San Francisco International Airport for travelers arriving from London, Paris, Dubai, Singapore, Tokyo or anywhere else: met at baggage claim after customs, or at the curb for your flight out. Our desk confirms what can be arranged and sends one price before anything is paid.
Arriving from abroad? You are met at baggage claim at SFO, straight after US immigration and customs: nobody can go through those checks with you.
- Local time at SFO
- Terminals
- 1, 2, 3 and International
- Between terminals
- AirTrain, free, 24 hours
- Into the city
- BART, from the International Terminal
- Mobile Passport Control
- Available (US CBP app)
Choose your service at SFO.
Arrival
Met in the International Arrivals Meeting Area after customs, helped with your bags and taken to your car or BART.
- A greeter waiting with your name at baggage claim, after customs
- Bags lifted onto a cart and pushed for you
- Escort to your car, taxi, train or next terminal
- Your flight tracked: a late landing is no problem
- Your whole party in one booking
Departure
Met at the curb, helped through check-in, then to security and, where the rules allow, your gate.
- Met at the curb at SFO
- Bags handled and help through check-in
- Escort to security, and to your gate where the rules allow
- Your whole party in one booking
Connection
Met off one flight and taken to the next, with your bags looked after between the two.
- Met at baggage claim after customs
- Help re-checking your bags for the next flight
- Taken to your next terminal
- Pointed to security for your onward flight
At SFO, before you land.
International arrivals
International flights clear US customs in the International Terminal. Your greeter meets you straight after, in the International Arrivals Meeting Area, and takes your bags to the car.
Getting around
The free AirTrain runs 24 hours between the terminals, the garages and the Rental Car Center. Part of Terminal 3 is being rebuilt until 2027.
Into San Francisco
BART leaves from its station in the International Terminal.
Connections
On a flight from abroad you collect your bags and clear US customs at the first US airport, even if they are tagged to your final destination, then re-check them and go through security again. At SFO connecting travelers use the Connecting Flights doors after customs.
Whoever you are, wherever you fly from.



- 4.5
- out of 5 for APS on Google, 65 reviews
- 100,000+
- guests looked after by APS
- 2012
- the year APS started
- 24/7
- a real person at the desk
What travelers want to know.
What is the SFO VIP arrival service?
A personal greeter who waits for you at baggage claim, straight after US immigration and customs, helps with your bags and takes you to your car, your train or your next flight. At SFO we take it on enquiry: our desk confirms and sends one price.
Can a greeter take me through customs at SFO?
Not on an international arrival: nobody can go with you through US immigration and customs, and nobody can shorten the wait. Your greeter follows your flight and meets you at baggage claim, straight after.
Can you help with a connection at SFO?
Yes, on enquiry. On a flight from abroad you collect your bags and clear US customs at the first US airport, even if they are tagged to your final destination, then re-check them and go through security again. Your greeter helps with the bags and takes you on the AirTrain to your next terminal. Send both flights and we check the timing.
How much does SFO meet and greet cost?
One price for your whole party, sent by our desk once the date and terminal are confirmed. There is no online payment here yet, and nothing is charged until you accept.
Can you help an elderly traveler or someone who needs a wheelchair?
Yes. A wheelchair at a US airport is arranged free by the airline: ask for it when you book your ticket. Our greeter is extra to that, walking alongside, looking after the bags and staying until the hand-over.
Can I book and pay online for SFO?
Not yet. At San Francisco International Airport we take an enquiry: our desk confirms what can be arranged and sends one price. You pay only after you accept it, by the method we send.
What can be arranged at SFO?
A greeter for your arrival, departure or connection, with help for your bags. Tell us anything particular, such as a parent traveling alone, a wheelchair requested from the airline or a tight connection, and we say what is possible.
How soon do you answer?
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour. A price follows once availability at SFO is confirmed.
Who provides the service?
APS in the United States is operated by Elite Class Management Services Limited, Vancouver, Canada. Registered in British Columbia (no. BC1419353), registered office 200-1462 W. 8th Ave., Vancouver, BC V6H 1E1, Canada. At San Francisco International Airport the service is delivered with a local airport service partner, confirmed to you before you pay; your booking and your point of contact stay with APS.
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All US airports → · Flying SFO to India? Book that end online.
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