The Chicago skyline from the Lake Michigan shore at dusk
ORD · Chicago, United States

O'Hare meet and greet and VIP arrival service, on enquiry.

A personal greeter at Chicago O'Hare International Airport for travelers arriving from London, Paris, Dubai, Singapore, Tokyo or anywhere else: met at baggage claim after customs, or at the curb for your flight out. Our desk confirms what can be arranged and sends one price before anything is paid.

One price for your whole party, on enquiry4.5 / 5 for APS on Google · 65 reviewsPay only if you accept the price
Travelers
2
One price for your party of 2 at O'Hare, sent by our desk● No payment now · our desk confirms first

Arriving from abroad? You are met at baggage claim at O'Hare, straight after US immigration and customs: nobody can go through those checks with you.

Local time at O'Hare
 
Terminals
1, 2, 3 and 5
International arrivals
Terminal 5
Into Chicago
CTA Blue Line, 24 hours
Mobile Passport Control
Available (US CBP app)
Services and what is included

Choose your service at O'Hare.

  • Arrival

    Met at baggage claim after US immigration and customs, helped with your bags and taken to your car or the train.

    • A greeter waiting with your name at baggage claim, after customs
    • Bags lifted onto a cart and pushed for you
    • Escort to your car, taxi, train or next terminal
    • Your flight tracked: a late landing is no problem
    • Your whole party in one booking
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  • Departure

    Met at the curb, helped through check-in, then to security and, where the rules allow, your gate.

    • Met at the curb at O'Hare
    • Bags handled and help through check-in
    • Escort to security, and to your gate where the rules allow
    • Your whole party in one booking
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  • Connection

    Met off one flight and taken to the next, with your bags looked after between the two.

    • Met at baggage claim after customs
    • Help re-checking your bags for the next flight
    • Taken to your next terminal
    • Pointed to security for your onward flight
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Good to know

At O'Hare, before you land.

  • International arrivals

    Most international flights clear US customs in Terminal 5. Your greeter meets you at baggage claim, straight after, and takes you and your bags to your car or the train.

  • Getting around

    Terminals 1, 2 and 3 connect on foot; Terminal 5 is reached by the Airport Transit System.

  • Into Chicago

    The CTA Blue Line runs 24 hours from the airport; from Terminal 5, take the Airport Transit System to Terminal 2 or 3 first.

  • Connections

    Flying on? After customs you claim all your bags, even if they were checked through, then re-check them for your next flight.

Who we look after

Whoever you are, wherever you fly from.

A greeter walks beside an elderly gentleman with a cane and his daughter
Parents and seniorsFlying alone or with family. The airline provides the wheelchair, free; our greeter stays until the hand-over.
A greeter pushes a luggage trolley beside a young family
FamiliesStrollers, car seats and tired children: an extra pair of hands to your ride.
A greeter hands a traveler over to her chauffeur at the curb at dusk
Business and VIPMet by name, bags handled, straight to your car.
4.5
out of 5 for APS on Google, 65 reviews
100,000+
guests looked after by APS
2012
the year APS started
24/7
a real person at the desk
Before you ask

What travelers want to know.

What is the O'Hare VIP arrival service?

A personal greeter who waits for you at baggage claim, straight after US immigration and customs, helps with your bags and takes you to your car, your train or your next flight. At O'Hare we take it on enquiry: our desk confirms and sends one price.

Can a greeter take me through customs at O'Hare?

Not on an international arrival: nobody can go with you through US immigration and customs, and nobody can shorten the wait. Your greeter follows your flight and meets you at baggage claim, straight after.

Can you help with a connection at O'Hare?

Yes, on enquiry. After customs at O'Hare you claim all your bags, even if they were checked through, then re-check them; your greeter helps and takes you to your next terminal. Send both flights and we check the timing.

How much does O'Hare meet and greet cost?

One price for your whole party, sent by our desk once the date and terminal are confirmed. There is no online payment here yet, and nothing is charged until you accept.

Can you help an elderly traveler or someone who needs a wheelchair?

Yes. A wheelchair at a US airport is arranged free by the airline: ask for it when you book your ticket. Our greeter is extra to that, walking alongside, looking after the bags and staying until the hand-over.

Can I book and pay online for O'Hare?

Not yet. At Chicago O'Hare International Airport we take an enquiry: our desk confirms what can be arranged and sends one price. You pay only after you accept it, by the method we send.

What can be arranged at O'Hare?

A greeter for your arrival, departure or connection, with help for your bags. Tell us anything particular, such as a parent traveling alone, a wheelchair requested from the airline or a tight connection, and we say what is possible.

How soon do you answer?

Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour. A price follows once availability at O'Hare is confirmed.

Who provides the service?

APS in the United States is operated by Elite Class Management Services Limited, Vancouver, Canada. Registered in British Columbia (no. BC1419353), registered office 200-1462 W. 8th Ave., Vancouver, BC V6H 1E1, Canada. At Chicago O'Hare International Airport the service is delivered with a local airport service partner, confirmed to you before you pay; your booking and your point of contact stay with APS.

Other US airports

Flying through somewhere else?

All US airports → · Flying O'Hare to India? Book that end online.

Two minutes, no payment now

Tell us your flight. We do the rest.

Our desk confirms what can be arranged at your airport and sends one price for your party.

Get my quote →