DFW meet and greet and VIP arrival service, booked online.
A personal greeter at Dallas/Fort Worth for travelers arriving from anywhere in the world: met at baggage claim after customs, or at the curb for your flight out. See the price for your party in US dollars and book online, at least 48 hours ahead.
Book Dallas/Fort Worth meet & assist
US dollars · nothing added at checkout · at least 48 hours ahead
Your journey
Guests aged 2 and over
Infants under 2
Free
Checked bags
3 included per booking
Oversized bags
Golf clubs, prams, large boxes
Read the full list
- Your host meets you at baggage claim with a name board, straight after US immigration and customs on an international flight
- Helped with your bags and taken to the arrivals curb, your car or the train
- A porter for up to 3 checked bags per booking; further and oversized bags at the price shown
- US Customs and Border Protection officers decide how fast you pass: no one can take you ahead of the queue, and inside the customs hall you carry your own bags. Your host helps again after customs
- Wheelchairs are arranged by your airline, not by us, and your host cannot push one: ask your airline before you fly
- The price covers up to 2 hours on arrival, 3 hours on departure and 4 hours on a connection. If it runs longer (a flight delay over 2 hours, immigration, customs or lost baggage), half the price again may be charged for every further 2 hours
- Every guest aged 2 and over pays; infants under 2 are free. Children aged 12 or under travel with an adult
- Your host's name and mobile number reach you by email the day before
- More than 48 hours before the service: a full refund of the amount paid.
- Between 48 and 24 hours before the service: 50% of the amount paid is refunded.
- Less than 24 hours before the service, or if the traveller does not come: no refund.
- Booked at least 48 hours before the service
Total · US dollars
US$340
Full refund more than 48 hours before · infants under 2 free · your host's details the day before
Payment is processed by our parent company in India.
Arriving from abroad? You are met at baggage claim at DFW, straight after US immigration and customs: nobody can go through those checks with you.
- Local time at DFW
- Terminals
- Five, linked by Skylink
- International arrivals
- Terminal D
- By train
- DART from A and B, TEXRail from B
- Mobile Passport Control
- Available (US CBP app)
Choose your service at DFW.
Arrival
Met at baggage claim after US immigration and customs, helped with your bags and taken to your car or the train.
- A greeter waiting with your name at baggage claim, after customs
- Bags lifted onto a cart and pushed for you
- Escort to your car, taxi, train or next terminal
- Your flight tracked: a late landing is no problem
- Your whole party in one booking
Departure
Met at the curb, helped through check-in, then to security and, where the rules allow, your gate.
- Met at the curb at DFW
- Bags handled and help through check-in
- Escort to security, and to your gate where the rules allow
- Your whole party in one booking
Connection
Met off one flight and taken to the next, with your bags looked after between the two.
- Met at baggage claim after customs
- Help re-checking your bags for the next flight
- Taken to your next terminal
- Pointed to security for your onward flight
At DFW, before you land.
International arrivals
International flights arrive at Terminal D, where US immigration and customs are. Your greeter meets you at baggage claim, straight after, and takes you and your bags to your car or the train.
Getting around
Skylink, inside security, links all five terminals: a train about every two minutes through the day, and an average ride of about five minutes.
Into Dallas and Fort Worth
The DART Orange Line runs from Terminal A through Irving to downtown Dallas, the DART Silver Line leaves from Terminal B, and TEXRail runs from Terminal B to downtown Fort Worth.
Connections
On a flight from abroad you collect your bags and clear US customs at the first US airport, even if they are tagged to your final destination, then re-check them and go through security again.
Whoever you are, wherever you fly from.
- 4.5
- out of 5 for APS on Google, 65 reviews
- 100,000+
- guests looked after by APS
- 2012
- the year APS started
- 24/7
- a real person at the desk
What travelers want to know.
How much does meet and assist cost at Dallas/Fort Worth?
From US$340 for one guest arriving or leaving, and US$475 for a connection, in US dollars, with nothing added at checkout. Each further guest aged 2 and over adds to the price shown; infants under 2 are free. A night service (starting 22:00–06:00) and US public holidays cost more, shown before you pay.
Where does the host meet me?
On arrival, at baggage claim with a name board, straight after US immigration and customs on an international flight. On departure, at the terminal, before check-in. On a connection, after your first flight. Your host's name and mobile number reach you by email the day before.
Can the host take me through US customs faster?
No. US Customs and Border Protection officers decide how fast you pass, and no one can take you ahead of the queue. Inside the customs hall you carry your own bags; your host helps again after customs.
How far ahead must I book?
Online, at least 48 hours before the service. For a flight sooner than that, message us on WhatsApp and we check what can be arranged.
Can I cancel?
More than 48 hours before the service: a full refund of the amount paid. Between 48 and 24 hours before the service: 50% of the amount paid is refunded. Less than 24 hours before the service, or if the traveller does not come: no refund.
Can you help my elderly parents flying alone into Dallas/Fort Worth?
Yes. A greeter meets them at baggage claim with a name board, walks at their pace, helps with their bags and stays with them to the curb, the car or whoever is picking them up. You can book from anywhere in the world, with your own details as the booker and a number that reaches them on the day. Wheelchairs come free from the airline: ask it before the flight.
Do you provide a wheelchair?
No. Wheelchairs at Dallas/Fort Worth are arranged by your airline, and our host cannot push one. Ask your airline before you fly; your host can stay beside you.
Can a greeter take me through customs at DFW?
Not on an international arrival: nobody can go with you through US immigration and customs, and nobody can shorten the wait. Your greeter follows your flight and meets you at baggage claim, straight after.
How much does DFW meet and greet cost?
One price for your whole party, sent by our desk once the date and terminal are confirmed. There is no online payment here yet, and nothing is charged until you accept.
Can you help an elderly traveler or someone who needs a wheelchair?
Yes. A wheelchair at a US airport is arranged free by the airline: ask for it when you book your ticket. Our greeter is extra to that, walking alongside, looking after the bags and staying until the hand-over.
What can be arranged at DFW?
A greeter for your arrival, departure or connection, with help for your bags. Tell us anything particular, such as a parent traveling alone, a wheelchair requested from the airline or a tight connection, and we say what is possible.
How soon do you answer?
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour. A price follows once availability at DFW is confirmed.
Who provides the service?
APS in the United States is operated by Elite Class Management Services Limited, Vancouver, Canada. Registered in British Columbia (no. BC1419353), registered office 200-1462 W. 8th Ave., Vancouver, BC V6H 1E1, Canada. At Dallas/Fort Worth International Airport the service is delivered with a local airport service partner, confirmed to you before you pay; your booking and your point of contact stay with APS.
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