YYC · Calgary, Canada

Meet and assist and porter service at Calgary International Airport

On requestavailability and price confirmed individually.

Domestic Terminal and International Terminal · arrivals, departures and connections

Ask for a host to meet you in the Domestic or International Terminal, stay beside you and help with your luggage.

The Calgary skyline with the Rocky Mountains on the horizon
AirportCalgaryYYC

Send your flight: our team checks availability, then sends a quotation in Canadian dollars with the full price. Nothing is charged until you accept.

How we work
  • A quotation firstYou see the full price in Canadian dollars before you decide
  • Nothing charged to askYou pay only if you accept
  • Desk staffed 24 hoursWhatsApp or email, every day
  • Booked with AirportPorterServiceOperated by Elite Class Management Services Limited; delivered at the airport by local airport service partners
What you can ask for

What you can ask for at Calgary.

Tell us which of these you would like at Calgary International Airport. Availability and price are confirmed individually.

A host lifts a suitcase from the baggage carousel onto a trolley for an elderly lady in a winter coat

Arrival

Domestic or International arrivals, then on to the bus, a taxi or your driver.
  • A host to meet you in the public arrivals area
  • Company through the terminal, at your own pace
  • Help with luggage, and a porter for heavy cases
  • Seen to your driver, taxi, bus or train
Request a quote: arrival assistance at Calgary
A host greets a family at a snowy departures curb and takes a suitcase to a trolley

Departure

From the curb to check-in in the right terminal.
  • A host to meet you when you reach the terminal
  • Help with luggage, and a porter to check-in
  • Guidance through the terminal to the screening point
  • Company for as far as the airport allows
Request a quote: departure assistance at Calgary
A host shows a traveller the way along a bright connections corridor with moving walkways

Connection

Domestic to international, or the other way? Tell us both flights when you ask.
  • Tell us both flights, and whether each is domestic, US or international
  • Ask for guidance to the right terminal, concourse or check-in area
  • Ask for help with luggage that has to be collected and checked in again
  • What is possible airside is confirmed with the airport and your airline first
Request a quote: a connection at Calgary

What is possible at your airport, terminal and flight is confirmed in your quotation, before you pay anything.

Good to know

Calgary, in practice.

Read on Calgary International Airport's own website. Timings and arrangements can change, so check with the airport or your airline before you travel.

Terminals

  • Domestic Terminal
  • International Terminal

The Domestic Terminal and the International Terminal, joined by a connection corridor. Tell us your flight and we work out which applies.

At Calgary

  • Two terminals, joined by a corridorYYC's own guides name a Domestic Terminal and an International Terminal, joined by a connection corridor. Its questions page places the domestic gates in Concourses A to C, international departures in Concourse D and US departures in Concourse E.
  • An electric cart runs along the connection corridorYYC offers an electric cart service to guests with mobility needs to move between concourses, from 6 a.m. to 12:30 a.m. daily, with pick-up and drop-off zones marked along the connection corridor.
  • Who helps whereThe Calgary Airport Authority provides wheelchair assistance from the curbside zone to check-in on departure and from the public area to the curb on arrival; assistance from check-in to the gate, and from the gate to the public area, is provided by the airline.
  • Buses and taxis to the cityCalgary Transit's Route 500 is an express bus between downtown and YYC, and Route 100 connects to the Saddletowne LRT station; there is no LRT line to the airport. Taxi stands are on the Arrivals level at Doors 1, 9 and 15.

Already at Calgary: special assistance, and the border

Canadian airports and airlines provide assistance to passengers with disabilities and reduced mobility. The airline arranges mobility assistance from the curb to boarding, and support for a connecting flight, and asks to be told at least 48 hours before the flight; the airport helps between the curb and check-in.

Calgary says wheelchair assistance from the curbside zone to check-in, and from the public area to the curb on arrival, is provided by the Calgary Airport Authority and can be requested in advance; assistance from check-in to the gate is provided by your airline, so contact the airline you are travelling with. Sunflower lanyards for hidden disabilities are free at its information desk.

A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airline's or the airport's assistance, so please request that too if your traveller needs a wheelchair or help with mobility.

Immigration and customs at a Canadian airport are carried out by the Canada Border Services Agency, and US preclearance by US Customs and Border Protection; security screening is the airport's. No host and no request gives priority at the border or at screening.

How it works

Three steps, and no payment until you say yes.

  1. Tell us your flight

    The airport, the date, the flight and who is travelling. It takes a few minutes, and nothing is charged.

  2. Our team checks availability

    We confirm with our local airport service partner whether a host can be arranged for your date. Our desk is staffed 24 hours a day, every day.

  3. You receive a quotation

    It states the full price in Canadian dollars and how to pay. If you accept and pay, we confirm in writing. Until then nothing is booked and nothing is owed.

Questions

Before you ask at Calgary.

Can I ask about meet and assist at Calgary International Airport?

Yes, as a request. Calgary is on request: send your flight and our team checks whether a host can be arranged on your date, then confirms availability and price individually, in a quotation. Sending a request books nothing and costs nothing.

Which terminals at Calgary International Airport can I ask for?

The Domestic Terminal and the International Terminal, joined by a connection corridor. Tell us your flight and we work out which applies.

Is there a porter service at Calgary International Airport?

You can ask for help with luggage and a porter in your request. Tell us how many cases you have, and whether you are arriving, departing or connecting; what can be arranged is confirmed individually.

How do I get between the Domestic and International Terminals at Calgary?

Along the connection corridor. YYC offers an electric cart service for guests with mobility needs between the concourses, from 6 a.m. to 12:30 a.m. daily. If you would like a host with you for the change, say so in your request.

Is there a shorter queue at the border, or priority at security?

No. Immigration and customs at a Canadian airport are carried out by the Canada Border Services Agency, and US preclearance by US Customs and Border Protection; security screening is the airport's. No host and no request gives priority at the border or at screening. What a host can do at your airport is stated in your quotation.

Is special assistance available at Calgary International Airport?

Canadian airports and airlines provide assistance to passengers with disabilities and reduced mobility. The airline arranges mobility assistance from the curb to boarding, and support for a connecting flight, and asks to be told at least 48 hours before the flight; the airport helps between the curb and check-in. Calgary says wheelchair assistance from the curbside zone to check-in, and from the public area to the curb on arrival, is provided by the Calgary Airport Authority and can be requested in advance; assistance from check-in to the gate is provided by your airline, so contact the airline you are travelling with. Sunflower lanyards for hidden disabilities are free at its information desk. A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airline's or the airport's assistance, so please request that too if your traveller needs a wheelchair or help with mobility.

How much does meet and assist cost at Calgary International Airport?

There is no fixed price at Calgary. It is on request: our team confirms availability and the price for your journey individually, in a quotation in Canadian dollars. You pay only if you accept it.

When will I hear back?

Our desk is staffed 24 hours a day, every day. Once availability has been checked with our local partner, we send a quotation with the full price in Canadian dollars and how to pay.

What are the cancellation terms?

Sending a request costs nothing and commits you to nothing. The cancellation terms that apply to a service are stated in your quotation, so you can read them before you accept or pay.

Still have a question?

Our desk is staffed 24 hours a day, every day. Write to us on WhatsApp or by e-mail and a person answers.

E-mail info@airportporterservice.com
Other Canadian airports

Flying through somewhere else?

Every Canadian airport we have a page for, and what you can ask for.All Canadian airports