YUL · Montréal, Canada

Meet and assist and porter service at Montréal-Trudeau International Airport

On requestavailability and price confirmed individually.

Main terminal · arrivals, departures and connections

Ask for a host to meet you in the terminal, stay beside you and help with your luggage, whether your flight is domestic, international or to the United States.

A cobbled street of grey-stone buildings in Old Montréal at dusk
AirportMontréal-TrudeauYUL

Send your flight: our team checks availability, then sends a quotation in Canadian dollars with the full price. Nothing is charged until you accept.

How we work
  • A quotation firstYou see the full price in Canadian dollars before you decide
  • Nothing charged to askYou pay only if you accept
  • Desk staffed 24 hoursWhatsApp or email, every day
  • Booked with AirportPorterServiceOperated by Elite Class Management Services Limited; delivered at the airport by local airport service partners
What you can ask for

What you can ask for at Montréal-Trudeau.

Tell us which of these you would like at Montréal-Trudeau International Airport. Availability and price are confirmed individually.

A host lifts a suitcase from the baggage carousel onto a trolley for an elderly lady in a winter coat

Arrival

From the arrivals hall to the 747 bus, a taxi or your driver.
  • A host to meet you in the public arrivals area
  • Company through the terminal, at your own pace
  • Help with luggage, and a porter for heavy cases
  • Seen to your driver, taxi, bus or train
Request a quote: arrival assistance at Montréal-Trudeau
A host greets a family at a snowy departures curb and takes a suitcase to a trolley

Departure

From the drop-off zone to check-in and the right security checkpoint.
  • A host to meet you when you reach the terminal
  • Help with luggage, and a porter to check-in
  • Guidance through the terminal to the screening point
  • Company for as far as the airport allows
Request a quote: departure assistance at Montréal-Trudeau
A host shows a traveller the way along a bright connections corridor with moving walkways

Connection

Canada, the US or abroad? Tell us both flights; the route through YUL depends on it.
  • Tell us both flights, and whether each is domestic, US or international
  • Ask for guidance to the right terminal, concourse or check-in area
  • Ask for help with luggage that has to be collected and checked in again
  • What is possible airside is confirmed with the airport and your airline first
Request a quote: a connection at Montréal-Trudeau

What is possible at your airport, terminal and flight is confirmed in your quotation, before you pay anything.

Good to know

Montréal-Trudeau, in practice.

Read on Montréal-Trudeau International Airport's own website. Timings and arrangements can change, so check with the airport or your airline before you travel.

Terminal

  • Main terminal

One terminal, with a domestic area, an international zone and a US departures area. Tell us your flight and whether it is domestic, international or to the United States.

At Montréal-Trudeau

  • One terminal, three zonesMontréal-Trudeau's connections guide describes a domestic area, an international zone and a US departures area with US customs preclearance. Departures for Canada and international flights pass security checkpoint A; departures for the United States pass checkpoint C.
  • Arriving from abroad: border inspection firstYUL says passengers arriving from abroad go through border control for the mandatory inspection, then either on to departures, where the airline transfers luggage automatically, or to the carousel to collect their bags and check in again.
  • The 747 bus runs to downtown 24 hours a dayThe STM's 747 line operates 24/7 between YUL and downtown Montréal; its short route to the Lionel-Groulx metro station takes about 30 to 35 minutes.
  • Assistance from the curb, and a free shuttle to the trainYUL offers assistance by foot, wheelchair or golf cart between the drop-off zone and the terminal, booked online or by phone, with help from Door 4 or Door 8 without a booking. A free shuttle to the Dorval VIA Rail station leaves from Door 8 on the departures level.

Already at Montréal-Trudeau: special assistance, and the border

Canadian airports and airlines provide assistance to passengers with disabilities and reduced mobility. The airline arranges mobility assistance from the curb to boarding, and support for a connecting flight, and asks to be told at least 48 hours before the flight; the airport helps between the curb and check-in.

Montréal-Trudeau offers assistance by foot, wheelchair or golf cart between the drop-off zone and the terminal, and from the arrivals area to the drop-off zone, booked in advance online or by phone; for help on board, during a connection or anywhere in the restricted zone it asks you to contact your airline.

A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airline's or the airport's assistance, so please request that too if your traveller needs a wheelchair or help with mobility.

Immigration and customs at a Canadian airport are carried out by the Canada Border Services Agency, and US preclearance by US Customs and Border Protection; security screening is the airport's. No host and no request gives priority at the border or at screening.

How it works

Three steps, and no payment until you say yes.

  1. Tell us your flight

    The airport, the date, the flight and who is travelling. It takes a few minutes, and nothing is charged.

  2. Our team checks availability

    We confirm with our local airport service partner whether a host can be arranged for your date. Our desk is staffed 24 hours a day, every day.

  3. You receive a quotation

    It states the full price in Canadian dollars and how to pay. If you accept and pay, we confirm in writing. Until then nothing is booked and nothing is owed.

Questions

Before you ask at Montréal-Trudeau.

Can I ask about meet and assist at Montréal-Trudeau International Airport?

Yes, as a request. Montréal-Trudeau is on request: send your flight and our team checks whether a host can be arranged on your date, then confirms availability and price individually, in a quotation. Sending a request books nothing and costs nothing.

Which terminals at Montréal-Trudeau International Airport can I ask for?

One terminal, with a domestic area, an international zone and a US departures area. Tell us your flight and whether it is domestic, international or to the United States.

Is there a porter service at Montréal-Trudeau International Airport?

You can ask for help with luggage and a porter in your request. Tell us how many cases you have, and whether you are arriving, departing or connecting; what can be arranged is confirmed individually.

How do I get from Montréal-Trudeau to downtown Montréal?

By the STM's 747 bus, which YUL says operates 24/7 between the airport and downtown; the short route to the Lionel-Groulx metro station takes about 30 to 35 minutes. Taxis wait outside arrivals. If you would like a host to see you to the bus or your taxi, say so in your request.

Is there a shorter queue at the border, or priority at security?

No. Immigration and customs at a Canadian airport are carried out by the Canada Border Services Agency, and US preclearance by US Customs and Border Protection; security screening is the airport's. No host and no request gives priority at the border or at screening. What a host can do at your airport is stated in your quotation.

Is special assistance available at Montréal-Trudeau International Airport?

Canadian airports and airlines provide assistance to passengers with disabilities and reduced mobility. The airline arranges mobility assistance from the curb to boarding, and support for a connecting flight, and asks to be told at least 48 hours before the flight; the airport helps between the curb and check-in. Montréal-Trudeau offers assistance by foot, wheelchair or golf cart between the drop-off zone and the terminal, and from the arrivals area to the drop-off zone, booked in advance online or by phone; for help on board, during a connection or anywhere in the restricted zone it asks you to contact your airline. A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airline's or the airport's assistance, so please request that too if your traveller needs a wheelchair or help with mobility.

How much does meet and assist cost at Montréal-Trudeau International Airport?

There is no fixed price at Montréal-Trudeau. It is on request: our team confirms availability and the price for your journey individually, in a quotation in Canadian dollars. You pay only if you accept it.

When will I hear back?

Our desk is staffed 24 hours a day, every day. Once availability has been checked with our local partner, we send a quotation with the full price in Canadian dollars and how to pay.

What are the cancellation terms?

Sending a request costs nothing and commits you to nothing. The cancellation terms that apply to a service are stated in your quotation, so you can read them before you accept or pay.

Still have a question?

Our desk is staffed 24 hours a day, every day. Write to us on WhatsApp or by e-mail and a person answers.

E-mail info@airportporterservice.com
Other Canadian airports

Flying through somewhere else?

Every Canadian airport we have a page for, and what you can ask for.All Canadian airports