Arrival
From the arrivals hall to the taxi rank, the Jet 727 bus or your driver.- A host to meet you in the terminal
- Company through the terminal, at your own pace
- Help with luggage, and a porter for heavy cases
- Seen to your driver, taxi or train
ABZ · United Kingdom
Meet and assist and airport concierge at Aberdeen International Airport
Main terminal · arrivals, departures and connections
Your airport, taken care of. Ask for a host to meet you in the terminal, help with your luggage and see you to your taxi, bus or driver.
Arranged on request: send your flight and our desk replies with a confirmed price. Nothing is charged until you accept.
Chat with usArranged on request
- A confirmed price firstYou see the price before you decide
- Nothing charged to askYou pay only if you accept
- Desk staffed 24 hoursA person replies, every day
- One operatorElite World Services Limited
What you can ask for
What you can ask for at Aberdeen.
Tell us which of these you need at Aberdeen International Airport, and anything that would make the journey easier.
Departure
From the taxi rank or the Short Stay car park to check-in.- A host to meet you when you reach the terminal
- Help with luggage, and a porter to check-in
- Guidance through the terminal
- Company for as far as the airport allows
Connection
Flying in to catch another flight? Ask us what can be arranged.- A host to meet you from your first flight
- Guidance to the right terminal or check-in area
- Help with luggage that has to be collected and checked in again
- Company until you are on your way to the next flight
What is possible at your airport, terminal and flight is confirmed in our reply, before you pay anything.
Good to know
Aberdeen, in practice.
Read on Aberdeen International Airport's own website. Timings and arrangements can change, so check with the airport or your airline before you travel.
Terminal
- Main terminal
Aberdeen International Airport's guides describe one main terminal building. Tell us your flight and how you are travelling on, so the meeting point can be agreed.
At Aberdeen
- There is no railway station at the terminalThe nearest rail station is Dyce, which the airport puts at about two miles from the terminal, reached by taxi or bus. Dyce is on the Aberdeen, Elgin and Inverness line.
- The Jet 727 bus runs to the city centreStagecoach's Jet 727 bus runs between Aberdeen Airport and the city centre.
- Taxis wait outside the terminalThe airport's official taxis leave from a dedicated rank immediately outside the main terminal.
- Short-stay parking faces the terminalThe Short Stay car park is directly in front of the main terminal building, so a driver collecting you does not have far to come.
Already free at Aberdeen: special assistance
UK airports provide special assistance free of charge to disabled passengers and passengers with reduced mobility. It is requested through the airline, travel agent or tour operator, ideally when you book and at least 48 hours before the flight.
If you need assistance at the airport, Aberdeen asks you to tell your airline, tour operator or travel agent at least 48 hours before you fly, and advises asking when you make your flight reservation if you can.
A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airport's free assistance, so please request that too if your traveller needs a wheelchair or help with mobility.
How it works
Three steps, and no payment until you say yes.
Tell us your flight
The airport, the date, the flight and who is travelling. It takes a minute, and nothing is charged.
Our desk replies with a confirmed price
Our team replies by WhatsApp or email with a confirmed price. Nothing is charged now.
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.
You accept and pay, a host is arranged
If you are happy with the price, you accept and pay, and we arrange your host. Until then nothing is booked and nothing is owed.
Questions
Before you ask at Aberdeen.
Can I arrange meet and assist at Aberdeen International Airport?
Yes, on request. Send your flight and our desk checks what can be arranged at Aberdeen on your date, then replies with a confirmed price. Nothing is booked or charged until you accept.
Which terminals at Aberdeen International Airport can I ask for?
Aberdeen International Airport's guides describe one main terminal building. Tell us your flight and how you are travelling on, so the meeting point can be agreed.
Is there a porter service at Aberdeen International Airport?
You can ask us for help with luggage and a porter as part of meet and assist. Tell us how many cases you have, and whether you are arriving, departing or connecting.
Is there a train station at Aberdeen Airport?
Not at the terminal. The airport says the nearest rail station is Dyce, about two miles away, reached by taxi or bus, and that the Jet 727 bus runs to the city centre.
Can a host shorten the queue at the UK border or at security?
No. Passport checks are carried out by UK Border Force and security screening by the airport, and a host cannot change either queue. A host accompanies you, guides you and helps with your luggage.
Is special assistance free at Aberdeen International Airport?
UK airports provide special assistance free of charge to disabled passengers and passengers with reduced mobility. It is requested through the airline, travel agent or tour operator, ideally when you book and at least 48 hours before the flight. If you need assistance at the airport, Aberdeen asks you to tell your airline, tour operator or travel agent at least 48 hours before you fly, and advises asking when you make your flight reservation if you can. A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airport's free assistance, so please request that too if your traveller needs a wheelchair or help with mobility.
How much does meet and assist cost at Aberdeen International Airport?
There is no fixed price list. The price depends on the flight, the terminal and the help you ask for, so our desk confirms it in its reply. You pay only if you accept it.
Still have a question?
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.
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