MAN · United Kingdom

Porter service and meet and assist at Manchester Airport

Terminals 2 and 3 · arrivals, departures and connections

Your airport, taken care of. Ask for a host to meet you at Terminal 2 or Terminal 3, stay beside you and help with your luggage.

A canal basin with brick warehouses and city towers in Manchester
AirportManchesterMAN

Arranged on request: send your flight and our desk replies with a confirmed price. Nothing is charged until you accept.

Arranged on request
  • A confirmed price firstYou see the price before you decide
  • Nothing charged to askYou pay only if you accept
  • Desk staffed 24 hoursA person replies, every day
  • One operatorElite World Services Limited
What you can ask for

What you can ask for at Manchester.

Tell us which of these you need at Manchester Airport, and anything that would make the journey easier.

A host lifts a suitcase from the baggage belt for an older couple

Arrival

Terminal 2 or Terminal 3, then on to the station, the tram or your driver.
  • A host to meet you in the terminal
  • Company through the terminal, at your own pace
  • Help with luggage, and a porter for heavy cases
  • Seen to your driver, taxi or train
Arrange arrival assistance at Manchester
A host meets a family at the kerb beside a black cab

Departure

From the station between the terminals to the right check-in hall.
  • A host to meet you when you reach the terminal
  • Help with luggage, and a porter to check-in
  • Guidance through the terminal
  • Company for as far as the airport allows
Arrange departure assistance at Manchester
A host shows a traveller the way under a Flight connections sign

Connection

Terminal 2 to Terminal 3 means collecting your luggage and walking across: easier with help.
  • A host to meet you from your first flight
  • Guidance to the right terminal or check-in area
  • Help with luggage that has to be collected and checked in again
  • Company until you are on your way to the next flight
Arrange a connection at Manchester

What is possible at your airport, terminal and flight is confirmed in our reply, before you pay anything.

Good to know

Manchester, in practice.

Read on Manchester Airport's own website. Timings and arrangements can change, so check with the airport or your airline before you travel.

Terminals

  • Terminal 2
  • Terminal 3

Terminal 2 and Terminal 3, the two in use. Manchester Airport states that Terminal 1 is closed, so check the terminal on your booking and tell us which it is.

At Manchester

  • Terminal 2 and Terminal 3 are the ones in useManchester Airport states that Terminal 1 is now closed. Its check-in hall stays open for Ryanair passengers only, who then walk through to Terminal 3. Always check your terminal with your airline.
  • The station sits between the terminalsManchester Airport Station is between Terminal 2 and Terminal 3, joined to them by lifts, escalators and moving walkways. The airport gives about ten minutes' walk to Terminal 2 and about five to Terminal 3.
  • Trains and trams leave from the same placeTrains run to Manchester Piccadilly in the city centre, and the Metrolink tram stop is inside the train station.
  • No airside link between Terminal 2 and Terminal 3The airport says there are no direct transfer facilities between Terminal 2 and Terminal 3: you pass through the UK Border, collect your hold luggage and walk to the other terminal, which it puts at five to fifteen minutes.

Already free at Manchester: special assistance

UK airports provide special assistance free of charge to disabled passengers and passengers with reduced mobility. It is requested through the airline, travel agent or tour operator, ideally when you book and at least 48 hours before the flight.

Manchester asks you to pre-book assistance through your airline or travel agent a minimum of 48 hours before your flight. On the day, its Assistance reception points are in the check-in halls.

A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airport's free assistance, so please request that too if your traveller needs a wheelchair or help with mobility.

How it works

Three steps, and no payment until you say yes.

  1. Tell us your flight

    The airport, the date, the flight and who is travelling. It takes a minute, and nothing is charged.

  2. Our desk replies with a confirmed price

    Our team replies by WhatsApp or email with a confirmed price. Nothing is charged now.

    Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.

  3. You accept and pay, a host is arranged

    If you are happy with the price, you accept and pay, and we arrange your host. Until then nothing is booked and nothing is owed.

Questions

Before you ask at Manchester.

Can I arrange meet and assist at Manchester Airport?

Yes, on request. Send your flight and our desk checks what can be arranged at Manchester on your date, then replies with a confirmed price. Nothing is booked or charged until you accept.

Which terminals at Manchester Airport can I ask for?

Terminal 2 and Terminal 3, the two in use. Manchester Airport states that Terminal 1 is closed, so check the terminal on your booking and tell us which it is.

Is there a porter service at Manchester Airport?

You can ask us for help with luggage and a porter as part of meet and assist. Tell us how many cases you have, and whether you are arriving, departing or connecting.

Is Terminal 1 at Manchester Airport still open?

No. Manchester Airport states that Terminal 1 is now closed. Its check-in hall remains open for Ryanair passengers only, who walk through to Terminal 3 after check-in. Every other flight uses Terminal 2 or Terminal 3.

Can a host shorten the queue at the UK border or at security?

No. Passport checks are carried out by UK Border Force and security screening by the airport, and a host cannot change either queue. A host accompanies you, guides you and helps with your luggage.

Is special assistance free at Manchester Airport?

UK airports provide special assistance free of charge to disabled passengers and passengers with reduced mobility. It is requested through the airline, travel agent or tour operator, ideally when you book and at least 48 hours before the flight. Manchester asks you to pre-book assistance through your airline or travel agent a minimum of 48 hours before your flight. On the day, its Assistance reception points are in the check-in halls. A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airport's free assistance, so please request that too if your traveller needs a wheelchair or help with mobility.

How much does meet and assist cost at Manchester Airport?

There is no fixed price list. The price depends on the flight, the terminal and the help you ask for, so our desk confirms it in its reply. You pay only if you accept it.

Still have a question?

Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.

Other UK airports

Flying through somewhere else?

Every UK airport we have a page for, and what you can ask for.All UK airports
Manchester Airport Porter Service & Meet and Assist (MAN) | APS