Main terminal · arrivals, departures and connections
Your airport, taken care of. Ask for a host to meet you in the terminal, stay beside you and help with your luggage, whether your flight is domestic or international.
Arranged on request: send your flight and our desk replies with a confirmed price. Nothing is charged until you accept.
Chat with usTell us which of these you need at Edinburgh Airport, and anything that would make the journey easier.
What is possible at your airport, terminal and flight is confirmed in our reply, before you pay anything.
Read on Edinburgh Airport's own website. Timings and arrangements can change, so check with the airport or your airline before you travel.
Edinburgh Airport's guides describe one main terminal, with a UK Arrivals hall and two international arrivals areas. Tell us your flight number and we work out which applies.
UK airports provide special assistance free of charge to disabled passengers and passengers with reduced mobility. It is requested through the airline, travel agent or tour operator, ideally when you book and at least 48 hours before the flight.
Edinburgh asks you to tell your airline or travel agent that you will need special assistance, ideally when you book or at least 48 hours before your flight. It can also be pre-booked through the PRM Assist mobile app.
A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airport's free assistance, so please request that too if your traveller needs a wheelchair or help with mobility.
The airport, the date, the flight and who is travelling. It takes a minute, and nothing is charged.
Our team replies by WhatsApp or email with a confirmed price. Nothing is charged now.
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.
If you are happy with the price, you accept and pay, and we arrange your host. Until then nothing is booked and nothing is owed.
Yes, on request. Send your flight and our desk checks what can be arranged at Edinburgh on your date, then replies with a confirmed price. Nothing is booked or charged until you accept.
Edinburgh Airport's guides describe one main terminal, with a UK Arrivals hall and two international arrivals areas. Tell us your flight number and we work out which applies.
You can ask us for help with luggage and a porter as part of meet and assist. Tell us how many cases you have, and whether you are arriving, departing or connecting.
Yes. The airport says its tram stop is right outside the main terminal, next to the plaza, and that journeys to the city centre take about thirty minutes. If you would like a host to see you to the tram, say so in your request.
No. Passport checks are carried out by UK Border Force and security screening by the airport, and a host cannot change either queue. A host accompanies you, guides you and helps with your luggage.
UK airports provide special assistance free of charge to disabled passengers and passengers with reduced mobility. It is requested through the airline, travel agent or tour operator, ideally when you book and at least 48 hours before the flight. Edinburgh asks you to tell your airline or travel agent that you will need special assistance, ideally when you book or at least 48 hours before your flight. It can also be pre-booked through the PRM Assist mobile app. A host from us is a separate, paid service for company, luggage and finding the way. It does not replace the airport's free assistance, so please request that too if your traveller needs a wheelchair or help with mobility.
There is no fixed price list. The price depends on the flight, the terminal and the help you ask for, so our desk confirms it in its reply. You pay only if you accept it.
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.
Chat with us
LHROn request
LGWOn request
MANOn request
BHXOn request
ABZOn request