Montréal-Trudeau Meet and Greet Service (YUL): VIP Arrival and Help for Seniors
Montréal-Trudeau is one terminal, but three worlds inside it: a domestic area, an international zone and a US departures area with its own preclearance. A Montréal-Trudeau meet and greet service gives you one host who knows which is which. This guide covers what ours includes, the price, and who it helps most.
Book Montréal-Trudeau meet and greet online in Canadian dollars, at least 48 hours ahead.
What the YUL meet and greet service covers
- Arriving: your host meets you with a name board and stays with you to the arrivals hall, the 747 bus, a taxi or your driver. The exact meeting place (at the aircraft gate or after customs) is confirmed with your host's details before you travel.
- Leaving: your host meets you at the terminal, helps with check-in, and guides you to the right security checkpoint and on to your gate.
- Connecting: your host meets you off your first flight and walks you through the connection to your next gate.
The price covers up to 2.5 hours.
One price for your party
| Your party | Arriving, leaving or connecting |
|---|---|
| 1 to 4 travellers | C$515 |
| 5 or 6 travellers | C$630 |
| 7 to 12 travellers (two hosts) | C$865 |
Every traveller counts, infants included. The same price applies to an arrival, a departure or a connection. Extras, shown before you pay: a porter for up to 3 checked bags C$75 (further bags C$8 each), and a private lounge before your flight C$29 a traveller. The base price does not include a porter: add one if you have heavy bags.
Montréal-Trudeau VIP service, without the myths
A VIP arrival at YUL means someone waiting for you by name, a calm walk through the terminal, and no guessing about zones and checkpoints. It does not mean skipping inspection: YUL says every passenger arriving from abroad goes through border control first.
Nobody can take you through Canadian customs faster. Canada Border Services Agency officers decide how fast you pass, nobody goes ahead of the queue, and inside the customs hall you carry your own bags. Your host helps again as soon as you are through.
YUL airport assistance for seniors
It suits parents arriving from Paris, Casablanca, Port-au-Prince, Algiers or Beirut, and grandparents flying out to the United States through the preclearance area. A host walks at their pace and helps at each counter.
Wheelchairs come from your airline, at no charge. We do not supply one, and our host cannot push one. Ask your airline when you book your flight; your host can then stay beside you the whole way. Montréal-Trudeau also offers its own help between the drop-off zone and the terminal, booked online or by phone.
Getting downtown
The STM's 747 bus runs 24 hours a day between YUL and downtown Montréal; the short route to the Lionel-Groulx metro station takes about 30 to 35 minutes. Taxis wait outside arrivals.
Booking and cancellation
Book online at least 48 hours ahead; for a sooner flight, message us on WhatsApp. More than 48 hours before the service: a full refund of the amount paid. Between 48 and 24 hours before the service: 50% of the amount paid is refunded. Less than 24 hours before the service, or if the traveller does not come: no refund.
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