On international flights at Mumbai Airport, the Premium and Elite plans include the fast-track immigration lane: your representative takes you to the fast-track counter. Processing time is at the immigration officer's discretion — immigration is carried out by the Bureau of Immigration and our team does not interfere with it, so we do not promise how long it takes. Domestic flights have no immigration step.
Premium
International arrival₹9,676
Met on arrival with a name placard, at this airport's designated meeting point
Complimentary Porter
Fast-track immigration lane (international flights) — processing time is at the immigration officer's discretion
Hand or check-in baggage reclamation
Escort till exit gate / car park
Golf car / Buggy facility* (*subject to availability on the day and as per the airport's own terminal concept)
International departure₹8,496
Dedicated assistance from curbside meet & greet
Golf car / Buggy facility* (*subject to availability on the day and as per the airport's own terminal concept)
Complimentary Porter
Hand or check-in baggage assistance
Airline check-in process
Fast-track immigration lane (international flights) — processing time is at the immigration officer's discretion
Security checks queue support
Escort till lounge / boarding gate / aircraft gate
Elite
International arrival₹10,679
Met on arrival with a name placard, at this airport's designated meeting point
Complimentary Porter
Fast-track immigration lane (international flights) — processing time is at the immigration officer's discretion
Hand or check-in baggage reclamation
Escort till exit gate / car park
One rescheduling per booking is free when requested at least 24 hours before the service. A cancellation or amendment with less than 24 hours' notice is treated as a No-Show
Golf car / Buggy facility* (*subject to availability on the day and as per the airport's own terminal concept)
International departure₹10,679
Dedicated assistance from curbside meet & greet
Golf car / Buggy facility* (*subject to availability on the day and as per the airport's own terminal concept)
Complimentary Lounge access for 2 hours
Complimentary Porter
Hand or check-in baggage assistance
Fast-track airline check-in process
Fast-track immigration lane (international flights) — processing time is at the immigration officer's discretion
Security checks queue support
Escort till lounge / boarding gate / aircraft gate
Per person, GST included. The lists are the ones you accept when you book.
Chhatrapati Shivaji Maharaj International Airport
Terminals at Mumbai Airport
Terminal 1 (T1) — Domestic LCC
Terminal 2 (T2) — International & Full-Service Domestic
Our Show-Up Guarantee
Your greeter meets you at the agreed meeting point — or you get 100% of your money back.
If your booking was confirmed, your flight details were correct, and our greeter wasn’t there for you, tell us within 48 hours (WhatsApp or email, with your booking reference) and we refund every rupee you paid for that service.
Questions
Mumbai Airport Immigration and Fast Track Assistance — frequently asked questions
Do your plans include fast-track immigration at Mumbai Airport?
On international flights at Mumbai Airport, the Premium and Elite plans include the fast-track immigration lane: your representative takes you to the fast-track counter. Processing time is at the immigration officer's discretion — immigration is carried out by the Bureau of Immigration and our team does not interfere with it, so we do not promise how long it takes. Domestic flights have no immigration step.
How long does immigration take at Mumbai Airport?
We do not promise a time. Immigration is carried out by the Bureau of Immigration and our team does not interfere with it; how long it takes is for the immigration officers.
Which plan should I book for help at immigration?
Premium and Elite. Premium is ₹9,676 on an international arrival and ₹8,496 on an international departure; Elite is ₹10,679 on an international arrival and ₹10,679 on an international departure, per person, GST included.
Is immigration help needed on a domestic flight?
No. Domestic flights have no immigration step.
How far in advance should I book?
As early as you can. The booking form checks the minimum notice for your flight time and tells you if it is too close.
What if my flight is delayed or I need to cancel?
Cancel 24 hours or more before your service for a 100% refund of everything you paid, including taxes, to your original payment method within 5–7 working days. Less than 24 hours before your service there is no refund, because the airport team has already been dispatched for your flight. If the airline delays, reschedules or cancels your flight, we move your booking to your new flight free of charge — even inside the 24-hour window — and if we can’t serve you at the new time, you get a 100% refund.
What happens if the host isn’t there?
Your greeter meets you at the agreed meeting point — or you get 100% of your money back. If your booking was confirmed, your flight details were correct, and our greeter wasn’t there for you, tell us within 48 hours (WhatsApp or email, with your booking reference) and we refund every rupee you paid for that service.
