Per person, GST included · children under 5 complimentary. A dash means that plan is not offered for that flight.
Express surcharge applies for bookings made within 24 hours (within 12 hours for Porter / Basic): ₹1,000 (Domestic) + GST, ₹1,500 (International) + GST. At Mumbai (BOM) it is 50% of the booking value + GST instead. Premium and Elite at Ahmedabad (AMD), Jaipur (JAI), Lucknow (LKO), Guwahati (GAU), Thiruvananthapuram (TRV) and Mangaluru (IXE) carry the airport operator's own express charge instead: ₹300 (Domestic) + GST, ₹500 (International) + GST.
Met on arrival with a name placard, at this airport's designated meeting point
A dedicated executive stays with you from the meeting point to your car, with a separate porter for your bagsElite only
Complimentary Porter
A host stays with you in the immigration queue (international flights) — processing time is at the immigration officer's discretion
Priority handling at every step: your host moves ahead of you to the baggage belt and the exit so you never wait on us (on international flights, immigration timing remains with the officer)Elite only
Hand or check-in baggage reclamation
Escort till exit gate / car park
We coordinate with your chauffeur or the person receiving you, so the hand-over at the exit is on timeElite only
One rescheduling per booking is free when requested at least 24 hours before the service. A cancellation or amendment with less than 24 hours' notice is treated as a No-ShowElite only
Electric buggy / golf car confirmed for your party inside the terminalElite only
International departureBasic ₹2,419 · Premium ₹7,500 · Elite ₹9,000
BasicCurbside to Check-in & Arrival Hall to Car Park₹2,419 per person
Golf car / Buggy facility* (*subject to availability on the day and as per the airport's own terminal concept)
Complimentary Lounge access for 2 hoursElite only
Complimentary Porter
Hand or check-in baggage assistance
Fast-track airline check-in processElite only
A host stays with you in the immigration queue (international flights) — processing time is at the immigration officer's discretion
Security checks queue support
Escort till lounge / boarding gate / aircraft gateElite only
One rescheduling per booking is free when requested at least 24 hours before the service. A cancellation or amendment with less than 24 hours' notice is treated as a No-ShowElite only
Met on arrival with a name placard, at this airport's designated meeting point
A dedicated executive stays with you from the meeting point to your car, with a separate porter for your bagsElite only
Complimentary Porter
Priority handling at every step: your host moves ahead of you to the baggage belt and the exit so you never wait on usElite only
Hand or check-in baggage reclamation
Escort till exit gate / car park
We coordinate with your chauffeur or the person receiving you, so the hand-over at the exit is on timeElite only
One rescheduling per booking is free when requested at least 24 hours before the service. A cancellation or amendment with less than 24 hours' notice is treated as a No-ShowElite only
Electric buggy / golf car confirmed for your party inside the terminalElite only
Golf car / Buggy facility* (*subject to availability on the day and as per the airport's own terminal concept)
Complimentary Lounge access for 2 hoursElite only
Complimentary Porter
Hand or check-in baggage assistance
Fast-track airline check-in processElite only
Security checks queue support
Escort till lounge / boarding gate / aircraft gateElite only
One rescheduling per booking is free when requested at least 24 hours before the service. A cancellation or amendment with less than 24 hours' notice is treated as a No-ShowElite only
On the day
From your booking to your gate.
01
You book
Choose your service, your date and your plan.
Free cancellation up to 24 hours before service — 100% refund, no deductions, within 5–7 working days.
02
Your flight moves, your booking moves
Flight delayed or rescheduled by the airline? We move your booking to the new flight time free of charge.
03
Your host meets you
On arrival: Met on arrival with a name placard, at this airport's designated meeting point.
On departure: Dedicated assistance from curbside meet & greet.
Show-Up Guarantee: if your greeter isn't at the agreed meeting point, you get 100% of your money back.
04
To your car, or to your gate
On arrival: Escort till exit gate / car park.
On departure: Escort till boarding gate / aircraft gate.
Meeting points and access routes follow each airport's own rules. Your host meets you at the meeting point that airport allows.
Mumbai, in practice
Terminals at Chhatrapati Shivaji Maharaj International Airport
Mumbai's CSMIA is the busiest single-runway airport in the world and the primary gateway to Western India. Terminal 2 (T2) handles all international and most domestic full-service flights, while Terminal 1 serves domestic LCC carriers. The airport is known for its stunning architecture but also for its long immigration and security queues during peak hours. Our team at Mumbai airport moves you through the terminal with ease — and on international flights on Premium and Elite, a host stays with you in the immigration queue (immigration is run by the Bureau of Immigration, so we never promise a clearance time).
Terminals we cover
T1
T2 — International
Terminal 1 (T1) — Domestic LCC
Terminal 2 (T2) — International & Full-Service Domestic
T2 immigration is busiest during the midnight rush (11 PM – 2 AM). On Premium and Elite international flights, a host stays with you in the immigration queue.
02
The T1 to T2 transfer requires exiting the airport — book our transit (connection) assistance for this.
03
Mumbai traffic can be brutal. Pre-book your airport transfer to avoid surge pricing and stress.
04
Jio Lounge in T2 is our top recommendation for premium lounge access.
Book Mumbai airport porter service online in under 60 seconds. Click "Book Now", select BOM (Chhatrapati Shivaji Maharaj International Airport), choose Terminal 1 (domestic) or Terminal 2 (international), enter your flight details, and select a plan. Basic starts at ₹1,534 for luggage handling. Pay by UPI, card or net banking. Your voucher comes by email and WhatsApp once payment is confirmed. Our Pranaam-certified porter meets you at the agreed point with your name on a placard.
Porter service charges at Mumbai airport (CSIA)?
Mumbai airport porter service (CSIA / BOM) starts at ₹1,534 per person (Basic, GST included), covering baggage handling from kerb to check-in counter or from baggage belt to pickup zone. Premium plan is ₹3,500 incl. GST (adds full meet & assist and a security escort). Elite plan is ₹5,000 incl. GST (adds 2 hours of VIP lounge access on departure). All prices include GST.
Is porter service available at Mumbai airport Terminal 1 and Terminal 2?
Yes — our Mumbai airport porter service covers both terminals at Chhatrapati Shivaji Maharaj International Airport (CSIA): Terminal 1 (T1, domestic LCC flights including IndiGo and SpiceJet) and Terminal 2 (T2, all international flights and full-service domestic airlines). Select your terminal at booking. Our Pranaam-certified staff operate 24×7 across both T1 and T2.
What is meet & assist at Mumbai airport (BOM)?
Meet & assist is a premium service where an AirportPorterService representative meets you at the gate (arrival) or terminal entrance (departure) at Chhatrapati Shivaji Maharaj International Airport. They handle your luggage, escort you through immigration and security, and ensure a smooth, hassle-free transit through the airport. Available 24×7 with English-speaking staff.
How much does airport meet & assist cost at Mumbai airport?
Meet & assist at BOM starts from ₹3,500 per passenger. Plans at BOM: Basic (porter) from ₹1,534, Premium from ₹3,500, Elite from ₹5,000. Premium and Elite include a dedicated representative and porter, plus a host who stays with you in the immigration queue on international flights, and 2 hours of lounge access on departure with Elite. A car transfer is a separate booking. All prices include 18% GST.
How far in advance should I book Mumbai airport meet & assist?
We recommend booking at least 12 hours in advance for meet & assist services at BOM. A car transfer's minimum notice is shown on the Car transfer tab when you book it. Same-day bookings are accepted subject to availability — call our 24×7 WhatsApp helpline at +91 95999 93821 for last-minute requests.
Do you provide wheelchair assistance at Mumbai airport?
The wheelchair itself is provided by the airline: request it when you book the air ticket, or ask the airline to add it. On the Premium and Elite plans at Chhatrapati Shivaji Maharaj International Airport (BOM), our host stays with the traveller alongside the airline's wheelchair through the airport. Where the host meets the traveller, and how far they go, is the plan list on this page.
Can I add airport transfer (taxi) along with meet & assist?
Yes — book a chauffeur-driven car from the Avis fleet on the "Car transfer" tab of the booking page. It is a separate booking: one way between BOM and your address in Mumbai, priced per car with GST included, first 50 km included.
Still have a question?
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.
