Vancouver Airport Meet and Greet Service (YVR): VIP Arrival and Help for Seniors
Vancouver International is the gateway to Canada from Asia and the Pacific, and its main terminal has three areas: Canada flights from the A, B and C gates, international flights from the D gates, and US flights from the E gates, where US preclearance is done before you board. A Vancouver airport meet and greet service gives you one host who meets you, stays with you and knows where you need to be. This guide covers what ours includes, the price and who it helps.
Book Vancouver meet and greet online in Canadian dollars, at least 48 hours ahead.
What the YVR meet and greet service covers
- Arriving: your host meets you with a name board and stays with you to the arrivals hall, your car or your taxi. The exact meeting place (at the aircraft gate or after customs) is confirmed with your host's details before you travel.
- Leaving: your host meets you at the terminal, helps you through check-in, and guides you to security and on to your gate where the airport allows.
- Connecting: your host meets you off your first flight and walks you through your connection at Vancouver to the gate of your next one.
The price covers up to 2 hours, for a party of up to 6. You keep your own bags; your host helps you find a trolley.
What it costs
| Your party | Arriving or leaving | Connecting |
|---|---|---|
| 1 traveller | C$525 | C$625 |
| 2 travellers | C$595 | C$690 |
| 4 travellers | C$725 | C$825 |
Every traveller counts, infants included. Extras, shown before you pay: a second host C$230, a night service (starting 22:00–06:00) C$79, and a Canadian public holiday C$132. For a group larger than 6, message us.
Vancouver VIP service: what you actually get
A VIP arrival at YVR is a named person waiting for you, help reading the signs, and someone who stays until you are with your driver or your family. It is not a way round the border.
Nobody can take you through Canadian customs faster. Canada Border Services Agency officers decide how fast you pass, nobody goes ahead of the queue, and inside the customs hall you carry your own bags. Your host helps again as soon as you are through.
YVR airport assistance for seniors
It suits parents arriving from Hong Kong, Taipei, Seoul, Manila, Delhi or Sydney, often on their first long-haul flight alone. A host who meets them, walks at their pace and stays with them until they are with family is the whole point of the service.
Wheelchairs come from your airline, at no charge. We do not supply one, and our host cannot push one. Ask your airline when you book your flight; your host can then stay beside you the whole way.
Finding your way at YVR
The Canada Line's YVR Airport station sits between the International and Domestic Terminals and reaches downtown Vancouver in under 30 minutes. Regional flights use the South Terminal, a separate building reached by a free courtesy shuttle. On a connection, what you do depends on whether your bags are checked through; tell us both flights and we plan it.
Booking and cancellation
Book online at least 48 hours ahead; for a sooner flight, message us on WhatsApp. Your host's name and mobile number reach you by email before you travel. More than 48 hours before the service: a full refund of the amount paid. Between 48 and 24 hours before the service: 50% of the amount paid is refunded. Less than 24 hours before the service, or if the traveller does not come: no refund.
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