Orlando Airport (MCO) Meet and Greet Service: VIP Arrival and Help for Elderly Parents
Orlando International welcomes families from all over the world on their way to the parks, the coast and the cruise ports. It has three terminals, A, B and C; in Terminal C, customs and baggage claim are both on Level 6. A Orlando meet and greet service puts one greeter beside you from baggage claim to the curb, or from the curb to your gate. This guide covers what ours includes, what it costs and who books it.
Book Orlando meet and greet online in US dollars, at least 48 hours ahead.
What the MCO meet and greet service covers
- Arriving: your greeter meets you at baggage claim with a name board, straight after US immigration and customs on an international flight, helps with your bags and takes you to the curb, your car or the train.
- Departing: your greeter meets you at the terminal, helps with check-in and your bags, and guides you to the security checkpoint and on to your gate where the rules allow.
- Connecting: your greeter meets you after your first flight and walks you through your connection, including re-checking your bags, to the checkpoint for your next flight.
A porter for up to 3 checked bags is included in every booking. The price covers up to 2 hours on arrival, 3 hours on departure and 4 hours on a connection.
What it costs
| Your party | Arriving or departing | Connecting |
|---|---|---|
| 1 guest | US$295 | US$335 |
| 2 guests | US$360 | US$400 |
| 4 guests | US$495 | US$530 |
Every guest aged 2 and over counts; infants under 2 are free; up to 10 guests book online. Extras, shown before you pay: a second greeter US$199, each checked bag beyond 3 US$10, a night service (starting 22:00–06:00) US$100, and a US public holiday US$133. Nothing is added at checkout.
Orlando VIP service: what it is and isn't
A VIP arrival at MCO is a greeter waiting with your name, your bags handled, and a calm walk to your ride instead of a search for the exit. It is not a shortcut through the border.
Nobody can take you through US customs faster. US Customs and Border Protection officers decide how fast you pass, nobody goes ahead of the line, and nobody can go through immigration and customs with you. Your greeter meets you at baggage claim, straight after.
MCO airport assistance for elderly parents
It suits grandparents flying in from London, São Paulo, Toronto, Bogotá or Manchester. A greeter who meets them at baggage claim, helps at the counters and stays until they are with you takes the worry out of the day.
Wheelchairs come from your airline, at no charge. We do not supply one, and our greeter cannot push one. Ask your airline when you book the flight; our greeter can then stay beside your parent the whole way.
Finding your way at MCO
The airport's train station sits between the terminals: the Terminal Link runs from it to Terminals A and B, and Terminal C is reached from its Level 5. Brightline trains leave from Level 5 of the station, beside Terminal C. Tell us your airline and flight and we confirm where your greeter meets you.
Booking and cancellation
Book online at least 48 hours ahead; for a sooner flight, message us on WhatsApp. Your greeter's name and mobile number reach you by email the day before. More than 48 hours before the service: a full refund of the amount paid. Between 48 and 24 hours before the service: 50% of the amount paid is refunded. Less than 24 hours before the service, or if the traveler does not come: no refund.
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