DFW Airport Meet and Greet Service: VIP Arrival and Help for Elderly Parents
Dallas Fort Worth International is one of the largest airports in the world: five terminals, A to E, linked by the Skylink train, with international flights arriving at Terminal D. A DFW meet and greet service puts one greeter beside you from baggage claim to the curb, or from the curb to your gate. This guide covers what ours includes, what it costs and who books it.
Book DFW meet and greet online in US dollars, at least 48 hours ahead.
What the DFW meet and greet service covers
- Arriving: your greeter meets you at baggage claim with a name board, straight after US immigration and customs on an international flight, helps with your bags and takes you to the curb, your car or the train.
- Departing: your greeter meets you at the terminal, helps with check-in and your bags, and guides you to the security checkpoint and on to your gate where the rules allow.
- Connecting: your greeter meets you after your first flight and walks you through your connection, including re-checking your bags, to the checkpoint for your next flight.
A porter for up to 3 checked bags is included in every booking. The price covers up to 2 hours on arrival, 3 hours on departure and 4 hours on a connection.
What it costs
| Your party | Arriving or departing | Connecting |
|---|---|---|
| 1 guest | US$340 | US$475 |
| 2 guests | US$410 | US$545 |
| 4 guests | US$545 | US$680 |
Every guest aged 2 and over counts; infants under 2 are free; up to 10 guests book online. Extras, shown before you pay: a second greeter US$203, each checked bag beyond 3 US$10, a night service (starting 22:00–06:00) US$102, and a US public holiday US$136. Nothing is added at checkout.
DFW VIP service: what it is and isn't
A VIP arrival at DFW is a greeter waiting with your name, your bags handled, and a calm walk to your ride instead of a search for the exit. It is not a shortcut through the border.
Nobody can take you through US customs faster. US Customs and Border Protection officers decide how fast you pass, nobody goes ahead of the line, and nobody can go through immigration and customs with you. Your greeter meets you at baggage claim, straight after.
DFW airport assistance for elderly parents
It suits parents flying in from Mexico City, London, Seoul, Delhi or Lagos. A greeter who meets them at baggage claim, helps at the counters and stays until they are with you takes the worry out of the day.
Wheelchairs come from your airline, at no charge. We do not supply one, and our greeter cannot push one. Ask your airline when you book the flight; our greeter can then stay beside your parent the whole way.
Finding your way at DFW
International flights arrive at Terminal D, where US immigration and customs are. Skylink, inside security, links all five terminals, with a train about every two minutes and an average ride of about five minutes. Into the cities, the DART Orange Line runs from Terminal A to downtown Dallas, the DART Silver Line leaves from Terminal B, and TEXRail runs from Terminal B to downtown Fort Worth.
Booking and cancellation
Book online at least 48 hours ahead; for a sooner flight, message us on WhatsApp. Your greeter's name and mobile number reach you by email the day before. More than 48 hours before the service: a full refund of the amount paid. Between 48 and 24 hours before the service: 50% of the amount paid is refunded. Less than 24 hours before the service, or if the traveler does not come: no refund.
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