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Someone from our team meets you, a porter takes the bags, and you are not left to find your own way through the terminal — on departure up to the lounge or boarding gate, on arrival out to the exit or car park. For parents flying on their own, first-time international travellers and business travellers at T1 and T2.
From ₹3,186 per person, GST included
20 Indian airports·Serving since 2020·Airport-authorised ground teams
Need only a porter for your bags? See porter service at Bhubaneswar Airport →
These are the inclusions you accept when you book, word for word.
From the kerb to the lounge or boarding gate.
Premium
Elite adds
From the meeting point to the exit gate or car park.
Domestic flights
Premium
Elite adds
International flights
Premium
Immigration applies to international flights only. It is carried out by the Bureau of Immigration and our team does not interfere with it, so we do not promise how long it takes.
Per person, GST 18% included.
| Plan | Domestic Departure | Domestic Arrival | International Departure | International Arrival |
|---|---|---|---|---|
| Premium | ₹3,186 | ₹3,186 | ₹4,956 | ₹4,956 |
| Elite | ₹5,074 | ₹5,074 | ₹6,254 | — |
— means this plan is not offered for that journey.
Booking within 24 hours of the flight adds an express charge of ₹1,000 (domestic) or ₹1,500 (international) plus GST. See the full rate card →
Meet and assist is available at each terminal. Choose yours when you book.
Terminal 1 (T1) — Domestic
Terminal 2 (T2) — International
If you are booking for a parent who is flying on their own, this is what they get and what to do.
Our Show-Up Guarantee
Your greeter meets you at the agreed meeting point — or you get 100% of your money back.
If your booking was confirmed, your flight details were correct, and our greeter wasn’t there for you, tell us within 48 hours (WhatsApp or email, with your booking reference) and we refund every rupee you paid for that service.
On departure, Premium includes: dedicated assistance from curbside meet & greet; complimentary Porter; hand or check-in baggage assistance; airline check-in process; immigration channel queue support (international flights); security checks queue support; escort till lounge / boarding gate / aircraft gate. On domestic arrivals, Premium includes: met on arrival with a name placard, at this airport's designated meeting point; complimentary Porter; hand or check-in baggage reclamation; escort till exit gate / car park. On international arrivals, Premium includes: met on arrival with a name placard, at this airport's designated meeting point; complimentary Porter; immigration channel queue support (international flights); hand or check-in baggage reclamation; escort till exit gate / car park. Elite adds on departure: complimentary Lounge access for 2 hours; fast-track airline check-in process. Elite adds on domestic arrivals: one-time rescheduling FREE.
Premium from ₹3,186 for domestic flights and ₹4,956 for international flights. Elite from ₹5,074 for domestic flights and ₹6,254 for international flights. All prices are per person and include GST. Booking within 24 hours of the flight adds an express charge of ₹1,000 (domestic) or ₹1,500 (international) plus GST.
T1 and T2 at Biju Patnaik International Airport: Terminal 1 (T1) — Domestic; Terminal 2 (T2) — International. Choose your terminal when you book.
Yes. Book in your parent's name and keep your own phone number for the confirmation messages. On departure the team meets them at the kerb, a porter takes the bags, and they are escorted through check-in and security up to the lounge or boarding gate. On arrival the greeter meets them with a name placard at the airport's designated meeting point, helps with the bags and walks with them to the exit gate or car park. A wheelchair is not part of these plans — if your parent needs one, WhatsApp us before you book.
On international departures, the Premium and Elite plans include immigration channel queue support. On international arrivals, the Premium plan includes immigration channel queue support. Immigration is carried out by the Bureau of Immigration and our team does not interfere with it, so we do not promise how long it takes. Domestic flights have no immigration step.
As early as you can. The booking form checks the minimum notice for your flight time and tells you if it is too close. Booking within 24 hours of the flight adds an express charge of ₹1,000 (domestic) or ₹1,500 (international) plus GST. For a flight very soon, WhatsApp us on +91 95999 93821.
Cancel 24 hours or more before your service for a 100% refund of everything you paid, including taxes, to your original payment method within 5–7 working days. Less than 24 hours before your service there is no refund, because the airport team has already been dispatched for your flight. If the airline delays, reschedules or cancels your flight, we move your booking to your new flight free of charge — even inside the 24-hour window — and if we can’t serve you at the new time, you get a 100% refund.
Your greeter meets you at the agreed meeting point — or you get 100% of your money back. If your booking was confirmed, your flight details were correct, and our greeter wasn’t there for you, tell us within 48 hours (WhatsApp or email, with your booking reference) and we refund every rupee you paid for that service.
From ₹3,186 per person, GST included.