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Someone from our team meets you and helps you through the airport. What the team does differs by plan and by flight, so the lists below are exactly what you accept when you book. For parents flying on their own, first-time international travellers and business travellers at T1, T2 and T4.
From ₹2,500 per person, GST included
21 Indian airports·Serving since 2020·Airport-authorised ground teams
Need only a porter for your bags? See porter service at Chennai Airport →
These are the inclusions you accept when you book, word for word.
From the kerb to the lounge or boarding gate.
Premium
From the meeting point to the exit gate or car park.
Domestic flights
Premium
International flights
Premium
Connecting between two flights at Chennai.
Domestic to domestic
1 · Arrival — domestic flight
2 · Departure — domestic flight
International to domestic
1 · Arrival — international flight
2 · Departure — domestic flight
International to international
1 · Arrival — international flight
2 · Departure — international flight
Per person, GST 18% included.
| Plan | Domestic Departure | Domestic Arrival | International Departure | International Arrival |
|---|---|---|---|---|
| Premium | ₹2,500 | ₹2,500 | ₹3,125 | ₹3,125 |
| Connection | Price |
|---|---|
| Domestic to domestic | ₹5,625 |
| International to domestic | ₹8,125 |
| International to international | ₹8,125 |
Show-Up Guarantee
If your greeter isn’t at the agreed meeting point, you get 100% of your money back.
Free cancellation to 24 hours
Cancel 24 hours or more before your service for a 100% refund, taxes included.
Flight moved? We move too
If the airline delays or reschedules your flight, we move your booking to the new time free of charge.
Book from anywhere
International cards accepted, charged in INR. One booking site for 21 Indian airports, with a GST invoice and written confirmation by email.
Booking within 24 hours of the flight adds an express charge of ₹1,000 (domestic) or ₹1,500 (international) plus GST. See the full rate card →
Meet and assist is available at each terminal. Choose yours when you book.
Terminal 1 (T1) — Domestic
Terminal 2 (T2) — International (new integrated terminal)
Terminal 4 (T4) — Domestic
Good to know at MAA
If you are booking for a parent who is flying on their own, this is what they get and what to do.
Our Show-Up Guarantee
Your greeter meets you at the agreed meeting point — or you get 100% of your money back.
If your booking was confirmed, your flight details were correct, and our greeter wasn’t there for you, tell us within 48 hours (WhatsApp or email, with your booking reference) and we refund every rupee you paid for that service.
On departure, Premium includes: welcome at the curbside (drop-off point); porter assistance at the check-in counter; assistance at the check-in counters; assistance up to the boarding gate. On domestic arrivals, Premium includes: assistance from the aerobridge or bus gate on arrival; porter assistance at the baggage belt; coordination with your receiving party; assistance up to car parking. On international arrivals, Premium includes: assistance from the post-immigration area; porter assistance at the baggage belt; coordination with your receiving party; assistance up to car parking.
Premium from ₹2,500 for domestic flights and ₹3,125 for international flights. Transit assistance for connecting flights from ₹5,625. All prices are per person and include GST. Booking within 24 hours of the flight adds an express charge of ₹1,000 (domestic) or ₹1,500 (international) plus GST.
T1, T2 and T4 at Chennai International Airport: Terminal 1 (T1) — Domestic; Terminal 2 (T2) — International (new integrated terminal); Terminal 4 (T4) — Domestic. Choose your terminal when you book.
Yes. Book in your parent's name and keep your own phone number for the confirmation messages. On departure here, Premium includes: welcome at the curbside (drop-off point); porter assistance at the check-in counter; assistance at the check-in counters; assistance up to the boarding gate. On domestic arrivals here, Premium includes: assistance from the aerobridge or bus gate on arrival; porter assistance at the baggage belt; coordination with your receiving party; assistance up to car parking. On international arrivals here, Premium includes: assistance from the post-immigration area; porter assistance at the baggage belt; coordination with your receiving party; assistance up to car parking. A wheelchair is not part of these plans — if your parent needs one, WhatsApp us before you book.
On international departures, the plans here include no immigration assistance. On international arrivals, the plans here include no immigration assistance. Immigration is carried out by the Bureau of Immigration and our team does not interfere with it, so we do not promise how long it takes. Domestic flights have no immigration step.
As early as you can. The booking form checks the minimum notice for your flight time and tells you if it is too close. Booking within 24 hours of the flight adds an express charge of ₹1,000 (domestic) or ₹1,500 (international) plus GST. For a flight very soon, WhatsApp us on +91 95999 93821.
Cancel 24 hours or more before your service for a 100% refund of everything you paid, including taxes, to your original payment method within 5–7 working days. Less than 24 hours before your service there is no refund, because the airport team has already been dispatched for your flight. If the airline delays, reschedules or cancels your flight, we move your booking to your new flight free of charge — even inside the 24-hour window — and if we can’t serve you at the new time, you get a 100% refund.
Your greeter meets you at the agreed meeting point — or you get 100% of your money back. If your booking was confirmed, your flight details were correct, and our greeter wasn’t there for you, tell us within 48 hours (WhatsApp or email, with your booking reference) and we refund every rupee you paid for that service.
From ₹2,500 per person, GST included.