MAA · India

Porter Services & Airport Assistance in Chennai

Chennai International Airport

Your airport, taken care of. Tamil Nadu's gateway — meet & assist and porter help at Chennai's domestic and international terminals.

Meet & assist from ₹2,500 per person, GST included

Basic (porter) from ₹1,250

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AirportChennai International AirportMAA

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At Chennai International Airport

Services available at Chennai Airport

Each list is this airport's own, for the journey and plan named on the card.

A host lifts a suitcase from the baggage belt for an elderly couple

Arrival

Premium from ₹2,500 per person, GST included

International arrival · Premium · ₹3,125 includes
  • Assistance from the post-immigration area
  • Porter assistance at the baggage belt
  • Coordination with your receiving party
  • Assistance up to car parking

Basic (porter) from ₹1,250Curbside to Check-in & Arrival Hall to Car Park

Book arrival at Chennai
A host takes a suitcase from a car at the departures kerb for a family

Departure

Premium from ₹2,500 per person, GST included

International departure · Premium · ₹3,125 includes
  • Welcome at the curbside (drop-off point)
  • Porter assistance at the check-in counter
  • Assistance at the check-in counters
  • Assistance up to the boarding gate

Basic (porter) from ₹1,250Curbside to Check-in & Arrival Hall to Car Park

Book departure at Chennai
A host walks a traveller briskly through a transit concourse

Transit

from ₹5,625 per person, GST included

Domestic to Domestic
1 · Arrival — domestic flight
  • Assistance from the aerobridge or bus gate
  • Porter assistance throughout
2 · Departure — domestic flight
  • Assistance at the airline check-in counters
  • Guidance to the designated boarding gate
Book transit at Chennai

Meeting points and access routes follow each airport's own rules. Your host meets you at the meeting point that airport allows.

One price · GST included

Chennai Airport Assistance Rates (MAA)

Per person, GST included · children under 5 complimentary. Choose a price to open the booking page with that airport, journey and plan already chosen.

Prices at Chennai International Airport, in rupees per person, GST included
Your flightBasicPremiumMost Popular
International arrival₹1,250₹3,125
International departure₹1,250₹3,125
Domestic arrival₹1,250₹2,500
Domestic departure₹1,250₹2,500
Transit prices at Chennai International Airport, in rupees per person, GST included
Your connectionTransit assistance
Domestic to Domestic₹5,625
International to Domestic₹8,125
International to International₹8,125
  • BasicCurbside to Check-in & Arrival Hall to Car Park
  • PremiumEnd-to-End Assistance — Departure & Arrival

Per person, GST included · children under 5 complimentary. A dash means that plan is not offered for that flight.

Express surcharge applies for bookings made within 24 hours (within 12 hours for Porter / Basic): ₹1,000 (Domestic) + GST, ₹1,500 (International) + GST.

What every price includes

  • All rates are per person / per head. 18% GST applies — the total shown at checkout is always GST-inclusive.
  • Show-Up Guarantee: if your greeter isn't at the agreed meeting point, you get 100% of your money back.
  • Free cancellation up to 24 hours before service — 100% refund, no deductions, within 5–7 working days.
  • Flight delayed or rescheduled by the airline? We move your booking to the new flight time free of charge.
  • Children under 5 travel complimentary with a paying guest — add them to the booking with their age.
The plans

Basic and Premium, side by side.

What each plan includes at Chennai, for every journey and kind of flight it is sold for.

International arrivalBasic ₹1,250 · Premium ₹3,125
A uniformed porter walks a traveller's bags through the terminal
BasicCurbside to Check-in & Arrival Hall to Car Park₹1,250 per person
  • Assistance from the baggage belt
  • Porter assistance at the baggage belt
  • Coordination with your receiving party
  • Assistance up to car parking
A host walking with a family through the arrivals hallMost Popular
PremiumEnd-to-End Assistance₹3,125 per person
  • Assistance from the post-immigration area
  • Porter assistance at the baggage belt
  • Coordination with your receiving party
  • Assistance up to car parking
International departureBasic ₹1,250 · Premium ₹3,125
A uniformed porter walks a traveller's bags through the terminal
BasicCurbside to Check-in & Arrival Hall to Car Park₹1,250 per person
  • Welcome at the curbside (drop-off point)
  • Porter assistance at the check-in counter
  • Assistance at the check-in counters
A host walking with a family through the arrivals hallMost Popular
PremiumEnd-to-End Assistance₹3,125 per person
  • Welcome at the curbside (drop-off point)
  • Porter assistance at the check-in counter
  • Assistance at the check-in counters
  • Assistance up to the boarding gate
Domestic arrivalBasic ₹1,250 · Premium ₹2,500
A uniformed porter walks a traveller's bags through the terminal
BasicCurbside to Check-in & Arrival Hall to Car Park₹1,250 per person
  • Assistance from the baggage belt
  • Porter assistance at the baggage belt
  • Coordination with your receiving party
  • Assistance up to car parking
A host walking with a family through the arrivals hallMost Popular
PremiumEnd-to-End Assistance₹2,500 per person
  • Assistance from the aerobridge or bus gate on arrival
  • Porter assistance at the baggage belt
  • Coordination with your receiving party
  • Assistance up to car parking
Domestic departureBasic ₹1,250 · Premium ₹2,500
A uniformed porter walks a traveller's bags through the terminal
BasicCurbside to Check-in & Arrival Hall to Car Park₹1,250 per person
  • Welcome at the curbside (drop-off point)
  • Porter assistance at the check-in counter
  • Assistance at the check-in counters
A host walking with a family through the arrivals hallMost Popular
PremiumEnd-to-End Assistance₹2,500 per person
  • Welcome at the curbside (drop-off point)
  • Porter assistance at the check-in counter
  • Assistance at the check-in counters
  • Assistance up to the boarding gate
On the day

From your booking to your gate.

  1. You book

    Choose your service, your date and your plan.

    Free cancellation up to 24 hours before service — 100% refund, no deductions, within 5–7 working days.

  2. Your flight moves, your booking moves

    Flight delayed or rescheduled by the airline? We move your booking to the new flight time free of charge.

  3. Your host meets you

    On arrival: Assistance from the post-immigration area.

    On departure: Welcome at the curbside (drop-off point).

    Show-Up Guarantee: if your greeter isn't at the agreed meeting point, you get 100% of your money back.

Meeting points and access routes follow each airport's own rules. Your host meets you at the meeting point that airport allows.

Chennai, in practice

Terminals at Chennai International Airport

Chennai airport meet & assist at MAA — the main airport for Tamil Nadu and one of India's busiest, with heavy traffic to the Gulf, Singapore, Malaysia and Sri Lanka. International flights use Terminal 2, the new integrated terminal; domestic flights use Terminal 1 or Terminal 4, depending on the airline. On departure our Premium host welcomes you at the curbside, a porter takes your bags to check-in, and we stay with you up to the boarding gate. On an international arrival we meet you after immigration, collect your bags at the belt and see you to your car; on a domestic arrival we meet you at the aerobridge or bus gate. Basic is a porter service from the curbside to check-in, or from the baggage belt to your car. Chennai is also a major destination for medical travel — families flying in with a patient often book arrival help. Book online; your voucher arrives by email after payment.

Terminals we cover

  • T1 — Domestic
  • T2 — International
  • T4 — Domestic
  • Terminal 1 (T1) — Domestic
  • Terminal 2 (T2) — International (new integrated terminal)
  • Terminal 4 (T4) — Domestic

You choose yours when you add your flight.

Good to know at MAA

  • International arrivals: our Premium service begins in the post-immigration area — we do not meet you at the aircraft door or take you through immigration.
  • Domestic arrivals on Premium are met at the aerobridge or bus gate.
  • Basic (porter) begins at the baggage belt on every arrival.
  • Elite, lounge access and a buggy are not offered at Chennai.
  • Transit is offered International → Domestic, International → International and Domestic → Domestic. Domestic → International is not offered.

Insider tips for Chennai Airport

  1. Domestic flights leave from Terminal 1 or Terminal 4 depending on the airline — check your ticket and choose the right terminal when you book.

  2. International flights use Terminal 2. Gulf and Southeast Asia arrivals cluster late at night and in the early morning — book arrival help before you fly.

  3. On an international arrival our Premium service begins after immigration; Basic begins at the baggage belt.

  4. Flying in for treatment with a family member? A wheelchair is provided by the airline on request — ask your airline when you book your ticket; our host and porter take care of the rest up to your car.

  5. Chennai traffic to the city and the OMR IT corridor is unpredictable — keep your pickup's number handy so we can coordinate with your driver at car parking.

Questions

Chennai Airport Assistance — Frequently Asked Questions

What is meet & assist at Chennai airport (MAA)?

On departure our host welcomes you at the curbside (drop-off point), a porter takes your bags to the check-in counter, we assist you at check-in and, on Premium, stay with you up to the boarding gate. On an international arrival Premium begins in the post-immigration area — we do not meet you at the aircraft door or take you through immigration; on a domestic arrival Premium meets you at the aerobridge or bus gate. On every arrival a porter helps at the baggage belt, we coordinate with your receiving party and assist you up to car parking.

How much does airport meet & assist cost at Chennai airport?

Per person, GST included: Basic (porter) ₹1,250 on every journey; Premium ₹2,500 on a domestic flight and ₹3,125 on an international one. A connection costs ₹8,125 (international → domestic or international → international) or ₹5,625 (domestic → domestic). Elite, lounge access and a buggy are not offered at Chennai.

How far in advance should I book Chennai airport meet & assist?

We recommend booking at least 12 hours in advance. Same-day bookings are accepted subject to availability — call our 24×7 WhatsApp helpline at +91 95999 93821 for last-minute requests.

Do you help elderly travellers and wheelchair users at Chennai airport?

Yes. The wheelchair itself is provided by the airline on request — ask your airline when you book your ticket. Our host and porter take care of the bags and the check-in counter, and stay with the traveller up to the boarding gate on a Premium departure, or from the post-immigration area (international) or the aerobridge or bus gate (domestic) to car parking on arrival.

Which terminal does my flight use at Chennai?

International flights use Terminal 2, the new integrated terminal. Domestic flights use Terminal 1 or Terminal 4, depending on the airline — check your ticket and choose that terminal when you book.

Still have a question?

Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.

Read before you fly

Guides for Chennai travellers

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Meet & assist from ₹2,500 per person, GST included.