Free cancellation up to 24 hours before service — 100% refund, no deductions, within 5–7 working days.
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Your flight moves, your booking moves
Flight delayed or rescheduled by the airline? We move your booking to the new flight time free of charge.
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Your host meets you
On arrival: Assistance from the post-immigration area.
On departure: Welcome at the curbside (drop-off point).
Show-Up Guarantee: if your greeter isn't at the agreed meeting point, you get 100% of your money back.
Meeting points and access routes follow each airport's own rules. Your host meets you at the meeting point that airport allows.
Chennai, in practice
Terminals at Chennai International Airport
Chennai airport meet & assist at MAA — the main airport for Tamil Nadu and one of India's busiest, with heavy traffic to the Gulf, Singapore, Malaysia and Sri Lanka. International flights use Terminal 2, the new integrated terminal; domestic flights use Terminal 1 or Terminal 4, depending on the airline. On departure our Premium host welcomes you at the curbside, a porter takes your bags to check-in, and we stay with you up to the boarding gate. On an international arrival we meet you after immigration, collect your bags at the belt and see you to your car; on a domestic arrival we meet you at the aerobridge or bus gate. Basic is a porter service from the curbside to check-in, or from the baggage belt to your car. Chennai is also a major destination for medical travel — families flying in with a patient often book arrival help. Book online; your voucher arrives by email after payment.
Terminals we cover
T1 — Domestic
T2 — International
T4 — Domestic
Terminal 1 (T1) — Domestic
Terminal 2 (T2) — International (new integrated terminal)
Terminal 4 (T4) — Domestic
You choose yours when you add your flight.
Good to know at MAA
International arrivals: our Premium service begins in the post-immigration area — we do not meet you at the aircraft door or take you through immigration.
Domestic arrivals on Premium are met at the aerobridge or bus gate.
Basic (porter) begins at the baggage belt on every arrival.
Elite, lounge access and a buggy are not offered at Chennai.
Transit is offered International → Domestic, International → International and Domestic → Domestic. Domestic → International is not offered.
Insider tips for Chennai Airport
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Domestic flights leave from Terminal 1 or Terminal 4 depending on the airline — check your ticket and choose the right terminal when you book.
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International flights use Terminal 2. Gulf and Southeast Asia arrivals cluster late at night and in the early morning — book arrival help before you fly.
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On an international arrival our Premium service begins after immigration; Basic begins at the baggage belt.
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Flying in for treatment with a family member? A wheelchair is provided by the airline on request — ask your airline when you book your ticket; our host and porter take care of the rest up to your car.
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Chennai traffic to the city and the OMR IT corridor is unpredictable — keep your pickup's number handy so we can coordinate with your driver at car parking.
Questions
Chennai Airport Assistance — Frequently Asked Questions
What is meet & assist at Chennai airport (MAA)?
On departure our host welcomes you at the curbside (drop-off point), a porter takes your bags to the check-in counter, we assist you at check-in and, on Premium, stay with you up to the boarding gate. On an international arrival Premium begins in the post-immigration area — we do not meet you at the aircraft door or take you through immigration; on a domestic arrival Premium meets you at the aerobridge or bus gate. On every arrival a porter helps at the baggage belt, we coordinate with your receiving party and assist you up to car parking.
How much does airport meet & assist cost at Chennai airport?
Per person, GST included: Basic (porter) ₹1,250 on every journey; Premium ₹2,500 on a domestic flight and ₹3,125 on an international one. A connection costs ₹8,125 (international → domestic or international → international) or ₹5,625 (domestic → domestic). Elite, lounge access and a buggy are not offered at Chennai.
How far in advance should I book Chennai airport meet & assist?
We recommend booking at least 12 hours in advance. Same-day bookings are accepted subject to availability — call our 24×7 WhatsApp helpline at +91 95999 93821 for last-minute requests.
Do you help elderly travellers and wheelchair users at Chennai airport?
Yes. The wheelchair itself is provided by the airline on request — ask your airline when you book your ticket. Our host and porter take care of the bags and the check-in counter, and stay with the traveller up to the boarding gate on a Premium departure, or from the post-immigration area (international) or the aerobridge or bus gate (domestic) to car parking on arrival.
Which terminal does my flight use at Chennai?
International flights use Terminal 2, the new integrated terminal. Domestic flights use Terminal 1 or Terminal 4, depending on the airline — check your ticket and choose that terminal when you book.
Still have a question?
Our desk is staffed 24 hours a day, every day: a person picks up your request straight away, whatever the hour.