For families in Australia booking airport help in India
Your parents fly from Sydney or Melbourne and land in India many hours later. A host meets them at the airport with a name placard and assists them through it. You book and pay from Australia.
From ₹2,596 per person, GST included (approx. A$38)
Booked from Australia
Your mum leaves Sydney alone and lands in India hours later, tired, with two heavy cases. A host is at the airport's meeting point with her name on a placard, walks with her through immigration, baggage and customs, and sees her to your family or driver.
Book a host for my parents →The hardest part of many trips is the change at a big airport: clear immigration, collect the bags, find the right terminal and check in again for the flight home to another city. Choose Transit in the booking form, give both flights, and a host takes them from one to the other.
Book a connection →The wheelchair itself comes from the airline: ask for it on the air ticket. Our host and porter stay alongside it through immigration, baggage and customs on arrival, or from check-in to the gate on departure.
Book for a senior parent →You land after a long flight with the family and the luggage. On international flights at Delhi, Mumbai and Bengaluru, Premium includes the fast-track immigration lane; at our other airports your host escorts you through the standard channel. Immigration is run by the Bureau of Immigration, so we never promise a clearance time.
Book for myself →Popular trips
The price is the Indian airport’s own, per person, GST included. It is the same for every guest, wherever they book from.
SYD → DELSydney to Delhi
Assistance at Delhi Airport from ₹4,366 (approx. A$65)
SYD → BOMSydney to Mumbai
Assistance at Mumbai Airport from ₹4,956 (approx. A$73)
MEL → DELMelbourne to Delhi
Assistance at Delhi Airport from ₹4,366 (approx. A$65)
MEL → BLRMelbourne to Bangalore
Assistance at Bangalore Airport from ₹4,366 (approx. A$65)
PER → HYDPerth to Hyderabad
Assistance at Hyderabad Airport from ₹4,366 (approx. A$65)
BNE → DELBrisbane to Delhi
Assistance at Delhi Airport from ₹4,366 (approx. A$65)
What the service covers
Long immigration queue? Heavy bags? Family waiting outside?
Running late? Long check-in line? Children in tow?
Tight connection? Terminal change? Gate moved?
Meeting points and priority lanes follow each airport's own rules. Your host meets you at the meeting point that airport allows. What each plan includes at your airport is listed on that airport’s page, and it is the list you accept when you book.
One price for every guest
Prices are set in Indian rupees, per person, GST included, and depend on the airport, the flight and the plan. Your card is charged in rupees and your bank converts the amount; a figure in Australian dollars is approximate.
from ₹1,120 (approx. A$17)
from ₹2,596 (approx. A$38)
from ₹5,074 (approx. A$75)
20 Indian airports
Each airport has its own page: what is included there, the terminals, and the price per person.
DELDelhi Airport
Meet and greet from ₹4,366 (approx. A$65)
BOMMumbai Airport
Meet and greet from ₹4,956 (approx. A$73)
BLRBangalore Airport
Meet and greet from ₹4,366 (approx. A$65)
HYDHyderabad Airport
Meet and greet from ₹4,366 (approx. A$65)
CCUKolkata Airport
Meet and greet from ₹3,186 (approx. A$47)
NMINavi Mumbai Airport
Meet and greet from ₹4,956 (approx. A$73)
DXNNoida Airport
Meet and greet from ₹3,186 (approx. A$47)
AMDAhmedabad Airport
Meet and greet from ₹3,186 (approx. A$47)
How to book
Pick the airport, the date and whether you are arriving, departing or connecting.
The price per person, GST included, is shown before you pay. Indian and international cards are accepted; the charge is in rupees.
Your booking confirmation and voucher come by email after payment.
At the airport your greeter meets you at the meeting point that airport allows, and assists you from there.
Our Show-Up Guarantee
Your greeter meets you at the agreed meeting point — or you get 100% of your money back.
If your booking was confirmed, your flight details were correct, and our greeter wasn’t there for you, tell us within 48 hours (WhatsApp or email, with your booking reference) and we refund every rupee you paid for that service.
Cancelling or changing a booking
Cancel 24 hours or more before your service for a 100% refund of everything you paid, including taxes, to your original payment method within 5–7 working days. Less than 24 hours before your service there is no refund, because the airport team has already been dispatched for your flight. If the airline delays, reschedules or cancels your flight, we move your booking to your new flight free of charge — even inside the 24-hour window — and if we can’t serve you at the new time, you get a 100% refund.
Cancellation, refunds and the guarantee in fullGuest stories
Verified reviews submitted by real customers after their service — in their own words
“Roopashree Was lovely. I felt very well taken care of. I was able to get through immigration and get my bags and into my car very quickly. Well worth it.”
Julie T.
Bengaluru Airport · Verified booking
“Kanika was really good with my mother, and it was a great experience, from booking till communications, etc. The team was on top of everything. I see that systems which are put in place are really good and it reflects in the care that was provided.”
“Staff was good and courteous but they cudnt do much in certain areas like getting airline wheelchair faster. Also it’s a bit costly seeing the kind of service provided. I only booked it because I needed wheelchair from car drop which was fulfilled. So for that it was good for me.”
Shweta C.
Delhi Airport · Verified booking
Questions
Yes. You book online from Australia on your Australian card, and a host meets your parents at the Indian airport with a name placard. Your card is charged in Indian rupees (INR) via Razorpay and your bank converts it to Australian dollars at its daily rate. The booking confirmation and service voucher arrive by email.
Prices are set in Indian rupees, GST included, per traveller, and they vary by airport and flight. Across our 20 live Indian airports, Basic (porter) starts from ₹1,120 (approx. A$17), Premium (full meet and assist) from ₹2,596 (approx. A$38) and Elite (adds 2 hours of lounge access on departure) from ₹5,074 (approx. A$75). The figures in Australian dollars are approximate. The exact rupee price for your airport is shown in the booking form before you pay.
No. There is one price list for every guest, wherever they book from. The price depends on the airport, the flight and the plan, never on the country of the person paying.
No. A child under 5 travelling with a paying traveller is complimentary. Enter the child's age in the booking form and the price adjusts by itself.
Visa, Mastercard and American Express cards issued in Australia. Razorpay processes the payment in Indian rupees (INR), and your bank converts it to Australian dollars at its daily exchange rate.
20 airports across India: Delhi (DEL), Noida (DXN), Mumbai (BOM), Navi Mumbai (NMI), Bengaluru (BLR), Hyderabad (HYD), Ahmedabad (AMD), Jaipur (JAI), Lucknow (LKO), Thiruvananthapuram (TRV), Guwahati (GAU), Mangaluru (IXE), North Goa (GOX), South Goa (GOI), Kolkata (CCU), Tiruchirappalli (TRZ), Bhubaneswar (BBI), Chandigarh (IXC), Dehradun (DED), Visakhapatnam (VTZ).
Yes, at the airports where we offer a connection service. Choose Transit in the booking form and enter both flights. A host meets them off the first flight, helps with the formalities and the bags, and guides them to the departure area for the next one. The form shows whether Transit is offered at your airport, and its price, before you pay.
The wheelchair itself is provided by the airline — request it when you book the air ticket, or ask the airline to add it, and we can liaise with the airline on the day. Our host and porter escort your parent alongside it: through immigration, baggage and customs on arrival, or from check-in to the gate on departure.
If the airline delays, reschedules or cancels the flight, we move your booking to the new flight free of charge. Send the booking reference and the new flight details on WhatsApp or email as soon as you know them. If we cannot serve the new time, you get a 100% refund.
As early as you can. The booking form shows the earliest service time it can accept for your flight, so you know before you pay whether your date works.
Our Show-Up Guarantee: if the host is not at the agreed meeting point, you get 100% of what you paid for that service back. Our desk is staffed 24 hours a day, every day, on WhatsApp and phone.
Booking from another country?
From ₹2,596 per person, GST included (approx. A$38).
Suman T.
Bengaluru Airport · Verified booking
